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Moon Palace 2008 & 2009 Brides - POST HERE!


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#2661 honey740

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    Posted 30 June 2009 - 07:52 PM

    I don't think it's biotchy at all. Just put it to them in monetary terms, they all understand that. :-)

    #2662 TinaM2b

    TinaM2b
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    • 445 posts

      Posted 30 June 2009 - 09:36 PM

      Our contract stated number of rooms for 3 nights or number of room nights and we booked through a TA. We originally had it either way with unlimited private events (which I was really hoping for) but with all the recent month issues, we dropped down the next level. We only have 15 rooms but have the total room nights to give us the 1 private function and a few nights free.

      #2663 TinaM2b

      TinaM2b
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        Posted 30 June 2009 - 09:40 PM

        Quote:
        Originally Posted by pyxystyx
        This is the menu of everything I think Kalena sent me today- is this what you were looking for?
        When are you getting married? It is not showing up on your sidebar. I have Kelena as a wedding coordinator and Maribel was my temporary one. I received answers within 24 hours from Maribel but Kelena doesn't do good with email. She has called me several times and we always resolve everything quickly. How is your experience with her?

        #2664 TinaM2b

        TinaM2b
        • Jr. Member
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          Posted 30 June 2009 - 09:43 PM

          Quote:
          Originally Posted by pyxystyx
          Honey - Thank you!

          I am planning on fighting them for it, but not sure how that's going to go, since Maribel in Cancun and my Membership contact already told me "no".

          I don't want to get all biotchy, but... dangit, I want my free stuff!!!
          It is not biotchy at all....... see what you can do. It is worth it if you can get it. When did you sign your contract? We signed ours in 2008.

          #2665 honey740

          honey740
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            Posted 30 June 2009 - 09:52 PM

            Tina- she's going through a Palace member to book her wedding, it's a totally different animal, though it shouldn't be.

            #2666 TinaM2b

            TinaM2b
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            • 445 posts

              Posted 30 June 2009 - 11:01 PM

              Being a palace member is a little different. I have some people at the resort that are members and their rooms are not counted toward our total rooms. Fortunately, we don't have any problem getting them into the wedding. We had to get separate approval for guests coming in for the wedding due to the number exceeding 20%.

              #2667 swizmp

              swizmp
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              • 12 posts

                Posted 01 July 2009 - 11:00 AM

                Hello Ladies,
                Wow, 265 pages and 2641 posts later!
                I am currently in the process of booking my date (April 22, 2010) We were told by the miami person that the sun set is at 8:30 in april so we went with the 6pm slot.... however after reading this site I think we should go back and ask for the 3pm...
                We're still waiting to hear back about our contract (filled the online form out on Thursday)
                A couple of questions.
                I don't think there are any current Canadians on this forum.... So I'm not sure if anyone can answer... If we go through a travel agent can we still get block rooms? (ie all the rooms next to each other?) We have a small group (24 max... probably closer to 18 and we're all staying for a week.) and this has been brought up as an important request from family.
                The other question, Did anyone find themselves running into other wedding parties? (ie if we have the 3pm time slot, will we have to wait for the 2pm time slot to finish?) will our guests be waiting outside the chapel before they can go in?
                I've emailed tammara's photos to see if their available, not sure if I'm going to be able to talk my FI into that or not :P
                Congrats to all the girls getting married this next week or two... there seems to be a lot!

                Happy Canada Day!

                Tiffany

                #2668 honey740

                honey740
                • Newbie
                • 148 posts

                  Posted 01 July 2009 - 11:57 AM

                  Hi! Welcome.

                  My 2 cents, if I had to do it over again, I would have done my booking directly with Moon Palace and cut out the TA. The only thing the TA does for you is act as a third party. MP give you a link so your guest can book themselves, it's very easy. The rooms are all blocked and you decided which section.

                  There are at least 3 or 4 chapels, you won't be there waiting for one to finish though, I think they have it down like clockwork so you feel like the only one getting married in the whole resort.

                  Good luck! Feel free to post more if you have any other questions.

                  ~Sandy

                  #2669 Shinbinea

                  Shinbinea
                  • Jr. Member
                  • 182 posts

                    Posted 01 July 2009 - 02:38 PM

                    Is anyone else on here booked with a Canadian wholesaler? I have been assured that we have a group contract and that all group contract amenities apply - such as the free functions but I don't have anything in writing showing this - which concerns me a bit....

                    If there are any previous brides on here that were booked with a Canadian wholesaler that could put me at ease that would be great :)

                    Thanks so much



                    HAPPY CANADA DAY!!!!!!

                    #2670 Shinbinea

                    Shinbinea
                    • Jr. Member
                    • 182 posts

                      Posted 01 July 2009 - 02:44 PM

                      Quote:
                      Originally Posted by swizmp
                      Hello Ladies,
                      Wow, 265 pages and 2641 posts later!
                      I am currently in the process of booking my date (April 22, 2010) We were told by the miami person that the sun set is at 8:30 in april so we went with the 6pm slot.... however after reading this site I think we should go back and ask for the 3pm...
                      We're still waiting to hear back about our contract (filled the online form out on Thursday)
                      A couple of questions.
                      I don't think there are any current Canadians on this forum.... So I'm not sure if anyone can answer... If we go through a travel agent can we still get block rooms? (ie all the rooms next to each other?) We have a small group (24 max... probably closer to 18 and we're all staying for a week.) and this has been brought up as an important request from family.
                      The other question, Did anyone find themselves running into other wedding parties? (ie if we have the 3pm time slot, will we have to wait for the 2pm time slot to finish?) will our guests be waiting outside the chapel before they can go in?
                      I've emailed tammara's photos to see if their available, not sure if I'm going to be able to talk my FI into that or not :P
                      Congrats to all the girls getting married this next week or two... there seems to be a lot!

                      Happy Canada Day!

                      Tiffany
                      Not sure how much this answers your question but we are booked with a Canadian travel agent and the resort has confirmed that all of our rooms will be in the Nizuc section. As for rooms being side by side I know from previous group trips that I have been on that the resort will do its best but its never guaranteed (and sometimes its a blessing to have your room away from the rest of the group).

                      Hope that helps :)




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