Moon Palace 2008 & 2009 Brides - POST HERE!

[mtomas5555]

Quote:

Originally Posted by SharlaScott They are pretty flexible. Let them have an idea of what you want before you get there and then confirm it at your meeting. I didn't get into the planning of it too much because I was so frustrated with the lack of communication from my WC...so I gave up. I'm glad I didn't put too much effort into it because everything is pretty easy to negotiate once you arrive!

Sharla,
Who was your wedding coordinator again?

-Melissa

[mexico2009]

Is the WC the person who confirms your date? I have confirmed mine,

June 12th at 6pm. Im sooo excited!

 

I have been in touch with Elizabeth Stinson, but she does not respond to my emails??

 

I am looking for information about doing a room block. How soon does this need to be done? Who did you girls contact to get information?

[ashrose]

Quote:

Originally Posted by mexico2009 Is the WC the person who confirms your date? I have confirmed mine, June 12th at 6pm. Im sooo excited! I have been in touch with Elizabeth Stinson, but she does not respond to my emails?? I am looking for information about doing a room block. How soon does this need to be done? Who did you girls contact to get information?

Congrats!

You aren't alone in Elizabeth not responding... if you aren't getting the answers you want/need from Elizabeth, you can call her boss, Carolina Lopez. She is very nice and wants to make it right for you... when I talked to her two weeks ago I warned her that there was a forum where there were lots of brides not getting responses to their email in standard business best practice time (48 hours) or not getting responses at all. She was conerned, at that time, that so many of us were not getting the service we needed from the wedding reservation girls. I hate to get folks in trouble, but its not just one bride who is having problems, it seems to be more common than not. So the more we call and mention the forum, the quicker I believe, we will get the results we are seeking.

Here's her contact info:
Carolina Lopez
Weddings Manager
(877) PAL-4-WED ext. 7554

[cutierosie]

Quote:

Originally Posted by LorenaandAndy We are only about one month away. Wedding is September 6, 2008. Wedding will be at the Imaculate Conception Chapel (gazebo). Reception at the Buganvilia Terrace.

Welcome Lorena! So exciting your wedding is right around the corner!

[mexico2009]

Quote:

Originally Posted by ashrose Congrats! You aren't alone in Elizabeth not responding... if you aren't getting the answers you want/need from Elizabeth, you can call her boss, Carolina Lopez. She is very nice and wants to make it right for you... when I talked to her two weeks ago I warned her that there was a forum where there were lots of brides not getting responses to their email in standard business best practice time (48 hours) or not getting responses at all. She was conerned, at that time, that so many of us were not getting the service we needed from the wedding reservation girls. I hate to get folks in trouble, but its not just one bride who is having problems, it seems to be more common than not. So the more we call and mention the forum, the quicker I believe, we will get the results we are seeking. Here's her contact info: Carolina Lopez Weddings Manager (877) PAL-4-WED ext. 7554

Thank you so much!

Does Carolina have an email? I ask because im in California and they are in Florida right? Its a little easier with the time diff. to communicate by email.

Thanks!

[ashrose]

Here's her email... sometimes when I email her, I get an autoresponse...

 

I'm in Seattle so I just call first thing when I wake up in the morning.

 

clopez@palaceresorts.com

[Jennifer43]

Quote:

Originally Posted by mtomas5555 Hi Laura! We booked through my MIL's RCI timeshare and that's where they automatically put us- (the Grand side). Our guests are staying on the Nizuc side which is very close to the Grand. Actually, I believe the Grand is considered an addition to the Nizuc. I will be sure to take lots of pictures and let you know how the construction is going. Happy Planning! Melissa

Hey Melissa...we booked through RCI as well and I would love to hear how it is going for you. Our wedding isn't until May 2009 so we still have a ways to go. Were you able to get any perks thrown in for you since you didn't book directly through the resort? How many rooms did you book?Or do you have a contact with RCI that works directly with the resort? How were you able to find out where your rooms are booked at? (SO SORRY for all the questions! I just got really excited)

We would love for us to be on the Grand Moon side and the rest of our guests on the Nizuc side too.

Any RCI info you have to offer, would be greatly appreciated. You are the only person I have heard that booked this way too!

[mexico2009]

Thank you!

I emailed her, hopefully I will hear back.

 

Is Elizabeth a WC

[erinnjosh]

is anyone else getting married in the afternoon? i'm pretty disappointed about my 1pm wedding. i don't want to pay for private functions, so what on earth do we all do until the restaurants open for dinner?? any suggestions

 

i wonder if they'd let us go to adventura to get married (the very unreliable website says that they have later times open on the same date) even though everyone is staying at Moon Palace??

[Dez921714]

I have a 2pm slot...but we were so far in advance, that I actually choose that time. We're doing a coctail hour after and then a reception...but I know of people who didn't want to do the private functions so they had an "informal" get together afterwards at one of the bars

1PM - Ceremony

2PM - Drinks/Snacks at XXX Bar, Poolside

5PM - Dinner at XXX

 

Or however you want to split up the time.

 

Some other brides have given guests the "afternoon off" so if they wanted to nap or swim during that time they could...then just meet up again for dinner.