All of my pictures have come in from my photographer (he has them all - over 1700!! - posted on his website, so PM me if are interested in the link), so I have been a bit distracted from starting my review. Because it will be a bit longer before I get that review up, I wanted to let the future brides know what went wrong with my wedding and what was done to resolve it - so you will know what can happen.
First, I think all of my problems with my wedding are due to the fact that there were 3 (yes 3!) weddings on my day. I believe the ceremonies were scheduled for 11am, 3pm, and mine at 4:30pm. I saw both of the other brides at the salon that morning. I think the 11am ceremony went off as planned - they actually held the reception at Himitsu restaurant. I suppose that is an option as I don't think I ever saw Himitsu open for lunch (but Oceana and Seaside Grill are open for lunch most days).
Problem 1: The 3pm bride started her ceremony late (per my mother who could overlook from her Tower room), so the coordinators had less time than expected to get the ceremony site switched over. They also had scheduled a rehearsal in between the 3pm and 4:30pm ceremonies. So at 4:30pm I look out my window (which overlooked the line-up area for the bridal parties) and I notice that my guests have not been allowed to sit down and there is a rehearsal starting! And the worst part is that there was no communication from the wedding coordinators - I only knew to not come out of my room because I could see from my window what was going on. My fiance was running around trying to find out when we could get started. So my ceremony was 20 minutes late - by all means not the end of the world, but a bit of communication would have been appreciated. I will add that I was stressing about the timing because the sun set at 5:10pm so any later and our ceremony wouldn't have had much light for photos.
Problem 2: The Mariachi Trio didn't show up to my cocktail hour until one of my guests called someone to find out where they were. Apparently there were at the reception location - another miscommunication of some sort. I had a DJ for the reception, so I definitely didn't want to have both at the same time. The Trio eventually showed up at the cocktail hour and played for the last 20 mintues - so I lost out on 25 mintues of the 45-minute set that was included in my package.
Problem 3: I ordered a 3-tier cake at our meeting with Claudia and we paid the extra $150 for it. The cake was delivered during the meal and it was only a 1-tier cake. The cake was decorated with the right flowers (to match my bouquet) and the cake topper I had provided. I was honestly blinking back tears at this point as it seemed like nothing was going right (I know, in hind-sight it was an over reaction). I had my husband go talk to Claudia when she stopped by the reception - my intent was for her to see the issue so we could get our 150 back. Instead she talked to the DJ and the cake cutting was moved to later in the reception. At some point (while we were dancing) the 1-tier cake disappeared and a 3-tier cake (also decorated in our flowers and with my cake topper) was put in its place. The flavors of the layers weren't what we ordered, but at that point I didn't care because I got my "big" wedding cake.
To make up for the problems, our reception was extended for an extra 45 minutes or so for free. We really had such a good time dancing that I can overlook the problems and say that I enjoyed my wedding. However, I really do wish that they would not schedule 3 weddings on the same day as they apparently aren't always able to keep all of the details straight.
I hate to tell any bride that things might not be perfect - as I know that isn't what we want to hear. But I wanted to let you know that the coordinators will try and fix your problem and will try and make up for it.
Originally Posted by jana297
I'm sad to hear that your wedding was far from perfect. Not good! I'm glad u had a good time though!!