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Dreams Cancun - Questions for those married here!


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#5261 Soon2BMrsS

Soon2BMrsS
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    Posted 22 March 2011 - 08:10 PM

    I'm am SO CONFUSED! What does everyone mean by signing a contract? Is that what I had signed when putting down our deposit for The Ultimate Wedding pkg.  our Date/time/Location etc? Would that mean that we fall into the Juan photo category? We booked our Wedding in February for our Wedding in October.. Is there more I need to be signing?  We are just having a simple ceremony with the cocktail hr, and Reception dinner. (Having a large reception when we get back) Should I be contacting Cecilia about signing another contract? Sorry If I sound like a Lameo..... I am just a bit confused on the whole thing.. Thank you



    #5262 peterpanpixiedust

    peterpanpixiedust
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      Posted 22 March 2011 - 09:59 PM

      Hey girl, I think you are fine!  Usually putting the deposit down means signing your contact electronically.  So yes, I would think if you paid them by March 17th, you are in contract with them.   YAY Girls!  I'm so happy for you!!!!

       

      Also, to anyone who has trouble with email, I have called a few times in these past months when I had questions.  They will answer in Spanish, but just say your coordinators name and they will transfer you.  Anyone having their wedding between June 15th and June 29th,  I will be there and would love to be a fly on the wall.  
       

      Originally Posted by Soon2BMrsS 

      I'm am SO CONFUSED! What does everyone mean by signing a contract? Is that what I had signed when putting down our deposit for The Ultimate Wedding pkg.  our Date/time/Location etc? Would that mean that we fall into the Juan photo category? We booked our Wedding in February for our Wedding in October.. Is there more I need to be signing?  We are just having a simple ceremony with the cocktail hr, and Reception dinner. (Having a large reception when we get back) Should I be contacting Cecilia about signing another contract? Sorry If I sound like a Lameo..... I am just a bit confused on the whole thing.. Thank you



       



      #5263 mgl27

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        Posted 23 March 2011 - 06:36 AM

        Hi,

         

        I emailed Juan yesterday and got the response below.  Our wedding is October 29, 2011 and we signed our contract in mid-February.

         

        Meghan,
        I am no longer the official Dreams photographer therefore I do not shoot anymore the included packages of the Resort, Ultimate and Love packages.
        Nevertheless, I am still a vendor for the hotel.
        If I can be of further assistance, please, do not hesitate to contact me.
        Best regards,
        Juan Navarro
        Photographer 

         

        We have hired wedding coordinators/travel agents (who are "Dreams Certified").  I emailed her this morning to see what she has to say.  She always seems to get a much quicker response from Claudia.  I can keep everyone posted.

         

        Meghan


        Meghan

        #5264 ginnybride

        ginnybride
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          Posted 23 March 2011 - 10:06 AM

          Hey Girls,

          I just talked to Cecilia (WC) yesterday and she told me that I would have to upgrade my photo package in order to have Juan as a photographer (although I signed prior to 3/17).  I believe all that was required for the upgrade was paying for one additional hour, which is $250 and then I would be able to get Juan as well as 50 additional pictures from the wedding.  Are others getting Juan without having to spend any additional $?  Uhhh, I hate having to fight for something that should already be included!



          #5265 NurseM

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            Posted 23 March 2011 - 12:03 PM

            Ginny bride: Yes i have emailed claudia three times now to clarify about this because I am getting so many conflicting responses, but from both Juan and Claudia I get Juan or one of his team as my photographer without having to pay more. Now I don't know why this is happening to you. I would make sure every email is printed out though and brought to her on your wedding day


            May 24, 2011 Dreams Cancun Bride & Groom + 35 booked and counting!

            #5266 mgl27

            mgl27
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            • 60 posts

              Posted 23 March 2011 - 12:21 PM

              Hi,

               

              Our wedding is October 29, 2011.  We have the Ultimate Package and paid our deposit mid-February.  This is the email I received from Juan:

               

                 Meghan,
              I am no longer the official Dreams photographer therefore I do not shoot anymore the included packages of the Resort, Ultimate and Love packages.
              Nevertheless, I am still a vendor for the hotel.
              If I can be of further assistance, please, do not hesitate to contact me.
              Best regards,
              Juan Navarro
              Photographer

               

              So, I am not sure what is going on.  I emailed the wedding coordinator that we are working with here in Chicago.  I asked her to contact Claudia ti see what is going on.  More to come hopefully...

               

              Meghan


              Meghan

              #5267 cricket2168

              cricket2168
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                Posted 23 March 2011 - 12:31 PM

                I made sure that both of them confirmed Juan would be doing the photography, printed those emails, and put them in my "important stuff" binder. I wasn't told that I would have to upgrade but that an additional hour was optional. From what I understand, anyone who put their deposits in prior to March 17, 2011, will have Juan Navarro Photography. Everyone else after that date, will have Vallarta Photography.



                #5268 ginnybride

                ginnybride
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                  Posted 23 March 2011 - 05:47 PM

                  I actually put my deposit down on 2/12; however, I do not have anything in writing regarding Juan b/c at the time that was a part of the package deal, so I did not confirm it.  At the time, I was just looking into dreams and didnt realize how great Juan was!  Eventhough I did book before 3/17, they are telling me that I have to upgrade in order to get Juan.  Not sure what is going on here!  GRRRR!!!!  I have not put up a big fight about it just yet, but why do they make things so difficult for us??



                  #5269 ginnybride

                  ginnybride
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                    Posted 23 March 2011 - 06:04 PM

                    Not to get off topic of Juan, but what are most people doing for decorations?  For example center pieces on the tables.  Do most brides take decorations yourself, buy them down there, or let dreams handle them?  Or another idea I had were paper latterns.  What are some other ideas and easy to transport decorations?



                    #5270 NurseM

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                      Posted 23 March 2011 - 06:19 PM

                      Ginny bride: According to other brides its really expensive to get centerpieces through dreams inless thats in your budget. I am doing my own centerpieces and distributing them through my family to carry down. I also got my own chair bows and table runners from weddinglinensdirect.com they are great to deal with and are usually two day delivery and much cheaper then renting them through dreams.


                      May 24, 2011 Dreams Cancun Bride & Groom + 35 booked and counting!




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