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Dreams Cancun - Questions for those married here!


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I have no idea what we are supposed to upgrade too if we got the ultimate package??? I am so confused :(

I have emailed Claudia about everything, but still no response.....

 

Originally Posted by barbiebride24 View Post




Hey we also received the same message from Juan Navarro, are you upgrading?

 



 

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Awww! She hasn't replied yet??  =( When is your wedding?

You already have the ultimate wedding package.  So you can't upgrade your wedding package.  However,  I think they are speaking about the wedding photo package.  whats included in your ultimate wedding package is the most basic photo package.  So if you are happy with their basic photo package, then you don't need to upgrade it.  however, if you wish to have more photos then what they offer you in that basic photo package, then you will have to upgrade.  And as for Juan photography, I believe if you had requested for Juan prior to Today...then I think they'll let you use him.  But for future brides, ie: brides that have not signed a contract with dreams cancun  yet... they wont get Juan in their basic wedding photo package.  And if they want Juan photography, they would need to upgrade their photo package.

Hope this helps! You can PM me if you have any more questions. 
My wedding is in about 2 months...so my wedding coordinator has been very responsive!

 

 

-Mich

 

 

 


 

Originally Posted by cricket2168 View Post

I have no idea what we are supposed to upgrade too if we got the ultimate package??? I am so confused :(

I have emailed Claudia about everything, but still no response.....

 



 



 

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wooohooo I can breathe now thank god! Claudia took some pushing on to get a response and my wedding is only 8 weeks away! Alright that better be the last "crisis" before the wedding! Congrats girls on getting a great response!!!!!

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Hi Brides,

 

I also recently spoke to Juan. He stated that if brides had ultimate package and upgraded he will be shooting their wedding.  I think you can look up upgrades on the website under extra on the wedding section of their tab.  Claudia has not got back to me yet about Juan but I am happy that Juan personally emailed me and reassured that he will be there. I think a good way is just email him directly and ask.  Good Luck.

 

Em

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Dear brides both Juan and Claudia have emailed me just in the past hour, if you have contract for a ultimate or love package prior to march 17th you will have Juan or his team photographing your wedding with no need for upgrading

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