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Dreams Cancun - Questions for those married here!


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Hi ladies,

 

I was in cancun for the last week and a half, and in an odd turn off events ended up getting a free night at the hyatt to take a later flight. What i didn't expect was to look out my balcony at dreams! I know it looks gorgeous in pictures but ladies the resort and the views are beautiful! I cant wait.

 

And an update on the beach. It should be finished within this week and it looks great, while it wont be the small private beach it once was, it is certainly going to be nice. They are doing the same thing all the way down the strip.

 

So excited and its still so long away!

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Thanks everybody for the responses! I FINALLY got a hold of Cecilia. We had snow days yesterday and today (I'm a teacher) and I pretty much spent my time trying to call and e-mail :) I didn't even have a date yet so I just wanted her to give me a date then I can chill so I at least know she's holding a day!

Looks like June 9th is still available so a few of us will be right in a row most likely!

 

That is if we ever get to have school again because of all this snow and don't have to go until mid-June!!

 

Thanks again for your help! :)

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Carolina -

Yes - I'm sure she will let you swap out - I have swapped quite a bit out in my package for different items. There is a limit to what can be swapped at some point she has to say no more swapping but there is definitely room to wiggle with her to swap some items out. Good luck! I can't open the attachment or picture from my work computer but will look when I get home...I'm sure they are beautiful!!!!

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Hi there -

 

I'm planning a wedding at Dreams Cancun too, and was wondering if you've had any lucky establishing any type of regular communication with their wedding planner. We put our deposit down and now can't get a reply to save our lives. The resort is beautiful, just as the wedding will be beautiful - but even when I call other departments to confirm or research reservations, I'm told to go through her! Even when I say that I can't get a hold of her, I'm told that I HAVE to make all inquiries through her.

 

I know it will be a great wedding, but just wanted to vent about this!

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mcbride,

you have to be EXTREMELY patient and trust that they will do a great job...which they will!!! the reviews speak for themselves. keep emailing them b/c brides say that once they get down there, the WCs have all of the emails ever sent and they go through everything step by step. who is your WC? I have Cecilia and she's amazing in person (we went on a site visit). just breathe and wuuusssa b/c everything will be exactly how you want and it's worth it in the end!

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Quote:
Originally Posted by mcbride View Post
Hi there -

I'm planning a wedding at Dreams Cancun too, and was wondering if you've had any lucky establishing any type of regular communication with their wedding planner. We put our deposit down and now can't get a reply to save our lives. The resort is beautiful, just as the wedding will be beautiful - but even when I call other departments to confirm or research reservations, I'm told to go through her! Even when I say that I can't get a hold of her, I'm told that I HAVE to make all inquiries through her.

I know it will be a great wedding, but just wanted to vent about this!
I'm in the same situation! I finally got ahold of her by calling her and we've been e-mailing back and forth all day. Someone told me to get a calling card and call and I think this is the best way. However after trying several times I figured how that when you get to the reception person, ask them if Cecilia is there and don't let them transfer you to her but put you on hold and go get her because if they transfer you it goes to a voicemail and it says to enter your room number...and I never figured out how to leave a message.

With the reservations I'm getting the same run around, they tell me to talk to Cecilia and Cecilia tells me to contact reservations dept...I'll let you know if I figure that one out :)

Good luck!
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Thanks for the input everyone! The coordinator is Claudia. The reviews definitely speak for themselves, but that doesn't mean a girl isn't going to worry when she can't get a hold of anyone! In terms of our accommodations, I'm just going to go through Orbitz since they offer way better deals. I also hope our 100 guests can get rooms at the resort.....they wouldn't let me hold a block of 50 rooms unless I could pay for them all at once.

 

Regarding switching things, I did request to change from the gazebo from the beach......I've been to the resort before and the wind at that location is no joke!! I originally requested the beach but they made a mistake on the initial contract. I can't really tell you if they will let me change that because I haven't heard from the coordinator. :)

 

~m

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