Omg Karla is back??!! whats going on??
I had Karla originally and found out through here that she had left. I now Have Maria.
I would LOVE to have Karla back she was great at responding and sending info etc..(fingers crossed i do to) Maria to be honest hasn't been as great in responding quickly -but she does seem very sweet and I'm sure will be great also-but you kinda get comfortable communicating with someone at those early stages and i was upset to lose Karla.
I was confirmed in Coba by Karla but after Paloma confirmed Karla had left and passed me Maria etc.. she informed to check with my tour operator which hotel we were in as we may be in Akumal, i emailed her back saying we were confirmed in Coba and forwarded the confirmation from Karla which i had received-
Paloma then informed me that 'First Choice' are contracted to Akumal as of MAY 2011 Irrelevant as we have this booked since May 2010, anyway long story short- First choice emailed Paloma confirming our request of Akumal and 'okaying' it etc.. so i had thought it was all sorted then a few days ago Maria emailed to say we are Akumal?? I replied immediately questing this and expressed i was upset and concerned as it was understanding i had all been sorted and that all my ringing and emailing around had been a waste of my time.
Haven't heard anything back-Surprise!
So also emailed Paloma who responded almost immediately telling we she had Previously passed on my request to reservations and that maybe we are still in system as Akumal and she would get back to me etc..
Since then i have researched Akumal more and honestly do think it's just as Great so I've since had a word with myself not to get upset ,
i know from our previous holiday to here the whole resort is amazing but we stayed Coba club Premier last time and loved it so we got comfortable knowing we were to be in the same area.
I'm sure you will love Akumal as much as Coba The whole place is great but I'm with you with how annoying it is when things change this close to going- If your anything like me i like to know in my head everything so it's hard when i dont know whats going on lol :0)
I just cant believe Karla is back- Whats going on?! Maybe i will get an email too :0)