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Contacting Chandlyn


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#1 Marnie&Peter

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    Posted 10 May 2008 - 05:48 PM

    I tried contacting Chandlyn about some questions (which I got answered anyways by reading this forum) and I got an email back from Vanessa saying that Chandlyn would contact me 1-2 months before my wedding.

    My question to you ladies is: Are you worried that you will not be able to get your requested dinner location/reception location if you share your special wedding day with other brides? How do they go abouts that, is it first come first pick sort of thing (whoever talks to Chandlyn ahead of time and plans this? or ?)

    I am extremely worried that I will not be able to not get my requested dinner and reception location and that is just all part of my special day!

    Also, is there ANY way to get in contact with her prior to the 1 or 2 months before my wedding date or do I really just need to wait till then to make my dinner and reception requests?

    #2 FYB87

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      Posted 10 May 2008 - 06:42 PM

      I don't know the answer to your question. But, I am curious about others responses.

      #3 Bride010101

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        Posted 10 May 2008 - 06:44 PM

        Hmm... I have emailed Chandlyn several times now and she has always answered and been very friendly. It usually takes about 2 weeks, which from what I heard on hear was pretty normal. I tried to keep them short and sweet ... mostly just asking to reserve my dinner reception and getting her verification of different prices. I haven't heard back from my most recent question to her (about a week ago) so maybe they are changing their email policy... or maybe since my wedding is a few months before yours they are being more lenient?

        #4 Agape Gems

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          Posted 10 May 2008 - 08:47 PM

          I'm sure it's b/c she is overwhelmed, especially with it being high wedding season at the moment and she doesn't have any help. I don't know when she has time to respond to emails at all! When i was there I saw her leave every night at 11pm or later and then she was back the next morning at 9am.

          It could also be that your wedding is a year away and policies, etc may change by next April so maybe she is reluctant to confirm details this far in advance If you already know where you want your reception and its somewhere other than Mammee Bay (which is where all wedding receptions are automatically booked for) you might just email them back and make that specific request.
          See our professional weddings photos http://bestdestinati...om/forum/t21339

          #5 Marnie&Peter

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            Posted 10 May 2008 - 09:39 PM

            Ohh I didnt know that dinners are automatically booked for Mammee Bay- which is great cause thats where I want to have it! I was also thinking about afterwards whether or not I would get my after location like the disco or seagrape....

            Thanks, I guess I will have to wait...blah! I just want to get stuff done, which I guess its still sooo far away! :)

            #6 ButlerGirl08

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              Posted 10 May 2008 - 11:48 PM

              I just let my TA handle the majority of the coordinating.

              #7 Ellipse22

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                Posted 11 May 2008 - 05:42 PM

                I emailed as well and got the same response as you did from Valeria. I have a few questions about flowers & cakes and didn't want to wait until 2 months prior to the wedding to make certain decisions. I did find some pics here of flowers but nothing on the cakes. Hang in there!

                #8 msasfraz

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                  Posted 11 May 2008 - 10:06 PM

                  i will agree with twelvepiece.... Chandalyn and/or valeria will respond to any questions you have.. It normally takes about 2 weeks... I assume they will begin to respond to inquiries quicker as your date approaches. I just changed from the beach to the beach gazebo for my cermony and Chandalyn responded w/in 2 weeks.

                  also some other things other brides may need to know:
                  -The resort will accept wedding supplies to be shipped prior to your arrival. chandalyn states that 2 weeks is typically sufficient and she will personally take responsibility for your items.

                  -You can transfer your ceremony flowers to the reception site and then to dinner at Mammee Bay at no additional charge.

                  -I plan leaving welcome bags in my guests rooms prior to arrival and chandalyn states that she and Valeria can assist w/ making sure these bags are securely placed in guests rooms (30+ people)

                  Hope this helps..

                  #9 Agape Gems

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                    Posted 11 May 2008 - 10:18 PM

                    Quote:
                    Originally Posted by Ellipse22
                    I emailed as well and got the same response as you did from Valeria. I have a few questions about flowers & cakes and didn't want to wait until 2 months prior to the wedding to make certain decisions. I did find some pics here of flowers but nothing on the cakes. Hang in there!
                    This was my free cake. I brought the flowers from home (silk) and asked Chandlyn to have them placed on the cake. I had a choice of white or chocolate cake, i chose white cake and it had a strawberry and cream filling. My cake was 3 layers but some girls have had 2 layers. I don't know what the deciding factor is- maybe your guest count... I had 25 and it was enough for everyone.

                    As for flowers, Tai Flora does all the flowers and they are VERY slow to respond and the prices are quite high- IMHO. The flowers in my siggy are bouquets that I asked them for price quotes on and they were all between $100-$300.
                    Click the image to open in full size.
                    See our professional weddings photos http://bestdestinati...om/forum/t21339




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