9 hour layover not mentioned!
Posted 07 May 2008 - 09:06 AM
Posted 07 May 2008 - 09:08 AM
Posted 07 May 2008 - 09:30 AM
I think a 9 hour layover is completely unacceptable. If I was your guest I would be pissed, no offense (and in general, I am very much a "it's your wedding and do what you want and I'll be happy for you and won't complain" type of person). Luckily you have lots of time to do something about it.
At an absolute minimum you should get free hotel rooms, but changing to a better flight would be better.
If there are no other flights available, I can understand, but your agent DEFINITELY should have pointed this out to you. Sure, maybe it was on your itinerary, but I can see how you could have missed it. She definitely should have warned you clearly about it before you booked or put down deposits!
Posted 07 May 2008 - 09:42 AM
That's excessive - and then some. I'd have a chat with your agent. Find out if there are other flights available and then start pushing to have them cover the costs. If you don't like the response, then talk with your agent's supervisor - go as far up as you have to because that's just dumb.
Happily married since 2008
Allurements by Rebecca - Destination Wedding Invitations and more
Posted 07 May 2008 - 12:15 PM
This really is the first trip I have ever planned- let alone for a massive group. When setting up the trip with her, she mentioned nothing about the itinerary, and I just figured it all must be smooth, because a hickup she'd mention- well, she didn't. I still can't believe I heard about it from my fiance's aunt (and she's a complainer, so now I have her to deal with too).
I've written a HUGE letter to my TA and haven't had a response yet, but if there's nothing by later today, I'm calling, and yes I'm prepared to go as high up as I can. I just hope there is something that can be done, after all, the deposits are down and I believe we are now stuck with them. I can't believe this. I'm so angry adn I don't know how I"m going to break this to all of my guests.....
Posted 08 May 2008 - 12:31 PM
Posted 08 May 2008 - 02:08 PM
Posted 09 May 2008 - 01:12 PM
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