Jump to content


Beware of ourspaceontheweb.com custom magnets!!

  • Please log in to reply
7 replies to this topic

#1 seebree57

  • Newbie
  • 15 posts

    Posted 01 May 2008 - 04:12 PM

    Just wanted to give everyone a warning of the custom magnet maker ourspaceontheweb.com. They are an internet-only site, and I had actually contacted them through ebay because they make custom magnets in small quantities, and I had wanted an irregular size (I was actually making a 3.5 x 8 magnet of the first page of my boarding pass save the date).

    At first they seemed helpful and promised a quick turnaround time. Turns out, 2 weeks later they have messed up on them twice, and now refuse to correct them for me, but yet won't issue a refund until I mail all of them back. Problem is - I haven't even received all of them because they only sent me the first half after those got messed up the first time, and the 2nd half are supposedly in the mail. They didn't even want to admit they messed up on them and tried to blame the post office, and even blamed me for being upset at them! But seriously - why can't people do things right the first time, or even the second time??

    Just a warning for anyone looking to use them for custom magnets - stay away!!!

    #2 LCBride2007


      VIP Member

    • VIP Member
    • 24,768 posts

      Posted 01 May 2008 - 04:16 PM

      that's awful -and stupid on their part! i used vista print for mine, and i screwed up (yes, ME!) and they replaced the order at no charge (other than shipping). and now i use them for other things since i had such a positive experience!

      #3 ErinB


        VIP Member

      • VIP Member
      • 9,504 posts

        Posted 01 May 2008 - 04:18 PM

        Sorry you had vendor trouble. I hope it all works out. Can you dispute the charges if they won't fix it?

        #4 lucy106

        • Sr. Member
        • 2,880 posts

          Posted 01 May 2008 - 04:27 PM

          So sorry you went through this! What an awful experience! Hope they werent too expensive!

          #5 ACDCDCAC

          • Moderators
          • 25,218 posts
          • Wedding Location:Santa Maria Bay Beach, Cabo San Lucas, BCS, Mexico
          • LocationSeattle

          Posted 01 May 2008 - 04:38 PM

          wow that is not cool!

          #6 Sandra E.

          Sandra E.
          • Sr. Member
          • 2,183 posts

            Posted 02 May 2008 - 09:11 AM

            Sorry about all of this. Can you try to dispute this through your credit card?

            #7 Bride010101

            • Sr. Member
            • 1,547 posts

              Posted 02 May 2008 - 09:15 AM

              wow that is horrible! so sorry you are going through this!

              #8 Jenn3878

              • Sr. Member
              • 5,681 posts

                Posted 02 May 2008 - 09:20 AM

                Sorry to hear about your experience with this co. Hope everything works out for you!

                0 user(s) are reading this topic

                0 members, 0 guests, 0 anonymous users