photographer is freaking out about my review
Posted 22 April 2008 - 04:11 PM
Here's the old paragraph:
In terms of the individual photos, I have very very few complaints, the only ones being that (1) in all the photos from the back, my train isn’t nicely place and spread out, its often kinda clumped there . I’m not saying this is completely her fault as myself, my mom or my bridesmaids also “should” have noticed and fixed it (although none of them having ever been in a wedding party before, they didn’t know about this traditional stuff, and I only thought of it before the ceremony after most of the photos) I thought of it after the ceremony and asked Jodi to take one with my bouquet on my train, but by then the train was already wet and didn’t spread nicely (2) some of the great photos of me alone on the beach were taken in the crappiest part of the beach where there is gross black stuff in the water. I know we were at the far end to avoid the crowds, but I wish they were just a little bit to the left of that (behind the gazebo) where the water was perfect. For me the gross water almost ruins the pictures. (3) in some of the photos of our rings on the starfish my ring is placed with the diamonds down (no big deal as in one of them its fine, plus in all the ones of the ring on the flowers its showing properly so I’ll mostly print those instead) (4) we don’t have any sunset photos, I’m not sure if this is simply because the sunset wasn’t that good that day or because Jodi was really exhausted by then (understandably!), but I’m a little disappointed because she got great photos at her previous wedding where the sky is all pink and purple (not sure if this is natural but I suspect there is some editing in there because the sky looks fabulous). Honestly, these are like my only complaints about the photos, and as you can tell they are really really minor. She did such an amazing job!
and the new one:
In terms of the individual photos, there are only a few very that I am unhappy about, for example my train isn’t fixed in the ones taken from the back, some of the best photos of me alone on the beach are taken at the crappiest part of the beach (water is full of black stuff), in some of the pics of our rings on the starfish my ring is pointed down with the diamonds not showing, and we don’t have any sunset photos (maybe because the sunset was no good, maybe because she was too tired by then, which is understandable). Out of 2000 photos these are my only complaints about the photos, and as you can tell they are really really minor, and I have a ton of other photos to make up for those ones, so it doesn't really matter. She did such an amazing job!
Posted 22 April 2008 - 04:29 PM
everyone has done that so far but just want to make sure it continues.
Posted 22 April 2008 - 04:34 PM
Posted 22 April 2008 - 04:47 PM
Posted 22 April 2008 - 05:16 PM
I wouldn't call my portion of photos fun either- and it's certainly not because my photog wasn't "fun." To me, it was just posing for pictures. The only part that I think would be fun would be the TTD part. That's just me though. I haven't gotten my pictures back either. I didn't feel like I was "posing" a lot-I think she snapped a lot of pictures of us just being natural.
Regardless of the issue though, I don't think your photog should have been so unprofessional in her reaction to your review. Personally if that was me, I would have tried to see it from your perspective. Even if she couldn't see where you were coming from, I would have just tried the "agree to disagree" approach and certainly not argue back.
Posted 22 April 2008 - 05:31 PM
Posted 22 April 2008 - 05:41 PM
Are you changing it to appease her because she's apparently already pissed off. I think other brides have a right to know your concerns after the fact because otherwise all you see are the pretty photos from a slideshow and not the customer service behind them.
Posted 22 April 2008 - 05:44 PM
Posted 22 April 2008 - 05:50 PM
I didn't want to change the content of the review, but just the wording to make it more clear that I am overall happy. I changed that one paragraph as indicated above, and also the changes from this morning (one sentence in capitals, adding the numbered review at the end, deleting the example of her complaining about punta cana being awful because my sister said that was too personal).
The emails have finally cooled off, or maybe not quite cooled off, but we are done going back and forth. I apologized deeply to her for not talking to her about these issues before posting the review (she mentioned that in one of her emails that I should have done that). She's right that after her hard work she should have heard it from me first (I thought about telling her, but was so worried about her flipping out on me like she did after seeing the review).
She says she'll still fill my order for sure, there was never any thoguht of not doing that, which is obviously good. It could be worse, she could be refusing to do that.
Posted 22 April 2008 - 05:53 PM
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