When I ordered mine through them, they said that they have a lifetime guarantee on the silkscreen. It is supposed to survive anything, including the dishwasher. I would definitely contact them.
What type of mug did you order? I've got stainless steel ones, I really hope that the silkscreen lasts!
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Warning! Discountmugs.com
Started by Heidi, Apr 22 2008 08:17 AM
35 replies to this topic
#11
BeachBride82
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#12
TATrisha
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Posted 22 April 2008 - 12:20 PM
I ordered mine through this company as well. it's the travel mug with the handle and the stainless steel around the top. the printing did not come off of ours. I wonder if it's a difference in the plastic materials?
I would contact them Heidi. that's not fair.
I would contact them Heidi. that's not fair.
~Trisha~
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#13
MsShelley
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Posted 22 April 2008 - 02:03 PM
that really sucks, I am glad you let everyone know!
#14
RyanAmanda
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- Jr. Member
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Posted 22 April 2008 - 02:15 PM
Aww...that really sucks Heidi. Can you let us know which style of mug you ordered?
On another forum, some of the girls had the same problem. They found out that it was when the printing was on plastic. The girls who had printing done on stainless steel, didn't have the problem.
On another forum, some of the girls had the same problem. They found out that it was when the printing was on plastic. The girls who had printing done on stainless steel, didn't have the problem.
#15
Chiquita
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- Sr. Member
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Posted 22 April 2008 - 02:52 PM
Heidi I would totally call them to ask about a partial refund or something 
#16
StephanieMN
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Posted 22 April 2008 - 02:55 PM
That totally sucks. I bet you are right about the sunscreen being greasy and pulling that bad boy off there. sucks man!
#17
Heidi
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- Sr. Member
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Posted 22 April 2008 - 04:22 PM
Yea, we bought the plastic ones... too bad I didn't know about that when I ordered them!!
Married April 4, 2008 at the Riu Ocho Rios!
#19
gmichelle
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Posted 17 November 2008 - 03:47 AM
Does anyone have another source for mugs? sounds like this is the way to go for all our guests and the endless drinks! I assume the hotels are ok with that? we are staying at dreams cancun.
#20
rach220
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- Member
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Posted 17 November 2008 - 04:50 AM
Heidi that stinks! I was planning on mugs for our DW and I really wanted them personalized...thanks for the heads up!
Married July 16, 2009
Aventura Cove Palace Resort
Riviera Maya, Mexico
photo by Misti Douglas
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