Posted 16 April 2008 - 12:29 AM
Posted 16 April 2008 - 08:46 AM
There is another girl here thats getting married there and she had no problem getting in touch with the WC. Maybe try doing a search of "Grand Caribe Real" and you can find her.
Posted 16 April 2008 - 11:30 PM
Posted 17 April 2008 - 09:16 PM
Posted 17 April 2008 - 11:57 PM
Posted 18 April 2008 - 07:42 AM
That being said, if you really, really love the place, call the hotel manager, explain the problems and see if it doesn't improve.
Good luck, keep us posted!
Happily married since 2008
Allurements by Rebecca - Destination Wedding Invitations and more
Posted 18 April 2008 - 08:05 AM
| Originally Posted by Alyssa |
honestly, i wouldn't be willing to get married at a resort with a WC that was that unresponsive, especially if there weren't a lot of other brides that i could talk to about their positive experiences. i would be worried too! do you have a TA?
Posted 18 April 2008 - 09:09 AM
| Originally Posted by soontobeamrs |
My advice is to call the manager of the resort and tell them that they are in jepordy of losing your business if you do not hear from the WC soon. I'm pretty sure you will get a response then. Especially because there are DOZENS of resorts that would love to host your wedding in Cancun.
Just call and ask to speak with the manager if they say she's busy again. Tell them you are a bride who is getting married there in FIVE weeks and have gotten ZERO responses within the last two weeks. That's just poor customer service. Sometimes my WC takes a few days to get back but never weeks.
I bet once you have the manager, all of that will change.
You are right to feel a little nervous but maybe the WC doesn't think it's as big of a deal (eventhough that is INSANE). Go straight to the manager!