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Hair Stylists..... I Need Immediate Help!

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sarah do you actually live in phoenix? my best friend lives in tucson if you are actually closer to there.


what a censored.gif mess with this other salon. if i were you id write a YELP review of them or whatever else you can to get the word out about what poor customer service you received!!

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Originally Posted by Saraha View Post
OMG Im going to scream!!!!

Ok so I told my FMIL and to call and they are reinbursing the $500. So she was on the phone with them and Monica said "ok you we weill charge your card back $363.00"
Jaci Said ummm no its $500.

And the owner said well we did nothing wrong this was a two step process thats why it looks like it. Then my FMIL said no this was a one step process she was supposed to come back next and get highlights.

So now she is not refunding the whole 500 until Andrea comes in. Im PISSED!!! seiously WTF you F***ed up BIG time!!!
that's BS!! I think you should for sure go there after work and give them a piece of your mind...that's soooo unprofessional I don't even know what to say! I'd be really pissed too...I'm so sorry you're going through this! sad.gif

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Sarah, my sister is at work until late tonight, so I probably won't be able to speak with her until tomorrow. I will try again though. Hopefully you will have found someone by then.

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Thanks again everyone. I schedule an appt with a "hair color expert" Actually a really well know hair dresser owns his own salon and my FI is his personal trainer. So her called him now Im getting in next week.

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