Jump to content
Sign in to follow this  
lyrebard

cheaptotes.com disappointment

Recommended Posts

I too had a bad experience with this company! Yes, they may be the cheapest company out there, but there is a reason! First of all, the bags are pretty much the lowest quality I have ever seen. Just a step above a paper bag and they look like they will fall apart any second. I had ordered these to use as our welcome bags for our guests and had a certain design that I wanted printed on them (which wasn't that elaborate). Wow! What a disappointment! First of all, the price QUICKLY goes up with any additional color that is in your design (I only had two). Secondly, I was sent a proof of what the bags would like with my design printed on them. It was pretty close to my design, but I had some concerns and they assured my they would change them and meet my needs. Had they said this wasn't possible, I NEVER would've placed my order with them.

 

Now to the delivery....extreme dissapointment. There were at least 4 things on the bag that were wrong and did not match my design or description. Not to mention, I couldn't believe how truly "cheap" these bags look and feel...guess that explains their title! I emailed the person that I was working on the design with (the one who assured me they were able to meet my design needs) and it took a good week to get back to me! On the front end of the project (when they were trying to get my money) they were fairly quick with the responses and eager to get the project done. Yet as soon as I needed an issue resolved, it literally took forever to get any sort of response (we went back and forth several times). And I had to send 2-3 emails for every 1 that would get responded to in order for someone to get back to me. To no surprise at this point, the response was a big fat, "NO" on any money back or reprinting my bags. And I am now in a position of having to order these bags again from another company. 

 

Long story short....DO NOT ORDER FROM THIS COMPANY!!! Unless you want your guests to feel like they are getting a very cheap bag, that they will most likely throw away. They have HORRIBLE customer service and no product garauntee. They may be the cheapest, but they are absolutely not worth a single penny.

Share this post


Link to post
Share on other sites

Oh gosh!! There is a HUGE difference in the pic and what you truly got! I'm sorry, that is terrible!!!

Hi everyone.

I know some of you have been looking at the cheaptotes.com "teacher tote" bags, but never heard whether anyone actually bought or received them. I finally took the plunge and bought 30 of them in the "light blue."

The good: they seem relatively sturdy, and mostly as *described*

HOWEVER...

The bad: They are not as *pictured*. The cheaptotes.com site uses this image:

bb041.jpg

You can tell by looking at the pic that the cotton is quite thick (especially the straps), and the shape of the bags is slightly wider at the top for easy access. I even did quite a bit of searching that referenced that picture, to see what other sites were charging for what appeared to be the same bag. turns out, they were charging more because it IS a different bag.

This is what came in the mail a few days ago:

totebag.jpg

Not only is the color off (forgivable, given different computer monitors, camera lenses, etc.), but the shape is wrong (it's MUCH taller than pictured), the straps are different (shorter and thinner), and it looks as if they just added colored straps to their regular "canvas" tote but with colored straps...what I was trying NOT to buy in the first place. rant.gif

I'm going to call customer service on Monday to ask for a full refund upon return (their site claims they charge a 25% restocking fee), but a) wanted to let anyone who was thinking about this particular bag know what to expect, and B) to report on their customer service upon reaching them.

Do you think I'm overreacting? They just feel so much cheaper than I was hoping for. Got what I paid for, I guess!

(Of course, if someone does like the way they look, I'd be happy to re-sell them! cheesy.gif )

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  


  • Best Destination Wedding Sponsors



    Facebook Pinterest Google+ Twitter
  • Posts

    • I have stayed at Dreams La Romana and Dreams Dominicus.  The two resorts are very different in style and decor. A few comparison points are below and fact sheets are attached for both.   Both resorts are approx 45 minutes from Punta Cana airport, close proximity to Saona Island, Catalina Island and Altos de Chavon. Top championship golf courses in the Caribbean are just minutes away including Teeth of the Dog, Dye Fore, The Links and La Estancia – all designed by world-famous Pete Dye. Restaurants are similar at both resorts.  Both offer the Explorers Club for Kids.  Dreams Dominicus  Brand new resort and in 2016 488 rooms (however additional construction was underway) More contemporary style & decor Good beach area Rooms were very nice Preferred Club located in main lobby and adjacent to main pool & beach front Food was good Center plaza area with nighttime entertainment Main lobby is small, but outdoor bar off lobby is nice Dreams La Romana Originally built in 2003 & opened as Dreams La Romana in 2008 756 rooms Recently renovated and new preferred club adults only lounge & pool added  Rooms are more traditional Caribbean decor Grounds are very lush and tropical Good beach area food was good    Dreams Dominicus fact sheet.pdf Dreams La Romana fact sheet.pdf
    • My sister has done it but with the destination wedding, only super close family members and friends came since it was expensive and farther. It was great though.
    • Thanks! I had it printed out. Very useful!!
    • Hello Guys, Are you looking for affordable wedding venue, reception halls, party rentals, outdoor event venue, birthday party venue in mobile al.  Choose Anne-Marie Cottage for your special occasion. Our cottage is an affordable venue for your intimate wedding.   Thank u 
    • Flower girl dresses tend to follow the latest trends in bridal party and thanks for sharing Great website that provide  good collection & services with affordable price .
  • Topics

×