It was recently brought to my attention that a complaint had been made against me in this forum. I am Stewart Thomas, artist, calligrapher and proprietor of Palmstone Studio -- palmstone.com.
At the time I was working with Alyssa I experienced a family emergency. I am a one person artist-based business. Alyssa was unhappy, as she notes, that I was not in contact with her regarding the commission of a marriage certificate. I gave her the option of continuing to work with me and getting a marriage certificate completed and delivered on time for the wedding which was still two months away; or receiving a full refund of her deposit. She wanted a return of her deposit.
I have just checked my records and a full refund of her deposit, plus $5.00 to pay for any transaction fee, was made to her PayPal account on March 20, 2008. I also notified her of the transaction via email.
I work on the honor system and receive only a $100.00 deposit in advance for commissions greater than $300. The entire remainder is paid when a client receives the finished product. For all other work, I ask for payment only after work is delivered, with no deposit required.
Stewart J. Thomas