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WARNING: Palmstone Studio

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#1 Alyssa

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    Posted 19 March 2008 - 12:17 PM

    Hand Calligraphy & Illumination: Marriage Certificates, Wedding Contracts, Ketubot

    Palmstone Studio

    So, FI and I contacted Stewart Thomas from Palmstone in November 2007 to commission a custom wedding certificate. We went back and forth over email to discuss the details, pricing, etc. We came to terms on everything the first week of January 2008 and Mr. Thomas requested a $100 deposit with the balance of $400 to $500 due upon completion. I paid him the $100 deposit through PayPal.

    I did not hear from him for a month and thought it was odd so I reached out by email and he responded saying that he was really busy and would send us back a draft to review.

    That was the last time I heard from him (2 months ago!). I have reached out to him at both of his email addresses and phone number and gotten absolutely no response!

    So, he basically took our deposit and won't return our calls or emails.
    I know that there are not a ton of brides on this forum who are getting marriage certificates but I figured I would post this just in case and also so that when someone else google searches him, they get a fair warning.

    What a JERK!

    #2 Yari

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      Posted 19 March 2008 - 12:20 PM

      Oh no! Thanks for the warning!!

      #3 ACDCDCAC

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      • Wedding Location:Santa Maria Bay Beach, Cabo San Lucas, BCS, Mexico
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      Posted 19 March 2008 - 12:21 PM

      Alyssa, that bites! You should contact the BBB about that. NOT cool!

      #4 LisaW

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        Posted 19 March 2008 - 12:22 PM

        Oh Alyssa I am so sorry that sucks!!!!

        Thank you for the warning though!


        #5 LCBride2007


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          Posted 19 March 2008 - 12:22 PM

          oh wow would I be pissed. i'd find his address and send a letter from a lawyer or something. so NOT cool.

          #6 DLyteful

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            Posted 19 March 2008 - 12:25 PM

            You should write a letter to the BBB AND the city's Attorney General, AND CC him on the letter (mail a copy to him too).

            AND I could continue to email him..... Let him know you are not just going away.

            #7 Yari

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              Posted 19 March 2008 - 12:26 PM

              Good idea, seek Glenda on him!! I bet she will scared the crap out of him.

              #8 LCBride2007


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                Posted 19 March 2008 - 12:30 PM

                I'm sending an email to him to let him know that he's hurt his business by such a stupid act. Not saying who told me though - just letting him know "someone" knows!

                #9 cheese_diva

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                  Posted 19 March 2008 - 12:36 PM

                  You can dispute your charge through PayPal too..
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                  #10 Maura


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                  Posted 19 March 2008 - 12:41 PM

                  yeah, you should dispute the charge with paypal. they kick out sellers who do stuff like this so they cant use paypal anymore if enough people complain

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