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Lauren_Hirshon

LONG EDR Review

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WoW Lauren! That was some review! I read the whole thing and it was very helpful information. I'm getting married at the Paradisus - but I am shooting with Citlalli so thanks for the Photography section. The whole review was excellent - Thanks so much for posting. Do you have any pictures to post?

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Quote:
Originally Posted by bre View Post
Lauren, you weren't kidding that was a long review! I feel really bad that you had so many bumps in the road sad.gif That definitely stinks and I can see why you wouldn't personally recommend EDR.


We also had a disappointing site visit there. They basically didn't know we were coming and wouldn't work out any of the details with us. Later I realized this is b/c it is the job of Valeria and Monica to work out details and the on-site coordinators to implement it. We had Valeria and I think that helped account for a better experience. I've heard from many brides that Monica is not organized and your review clearly reinforces that. I would suggest that future brides request Valeria.
Bre - thanks so much for the alternative opinion. I will take both yours and Lauren's into account as I get ready to head there myself for my wedding in a few weeks. I agree that while Monica has been very friendly, she really hasn't been all that organized. Luckily, I am a control freak and started a spreadsheet that has contained all of the details based on emails that I had with Monica. She tried to charge me TWICE for something that we had discussed several times over the past several months. Luckily, I had my email back-up and my detailed amenities spreadsheet. Anyway, the lesson is, be organized and hopefully things will go smoothly!

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Ok - just finished reading the review with my FI. Lauren - excellent, excellent review!!! And I am also sorry that you had to deal with some bumps along the road. One thing resorts should try to achieve is customer satisfaction and service. I don't understand why this is so difficult. Anyway, I'm happy to hear that in the end everything worked out and that you and your guests had an amazing time. I printed your review and will highlight things for me to remember when I'm there. And I'm using Claudia as our photographer, so I was so happy to hear that you liked her associates!! Thank you again for this detailed review!

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