Well Ladies I have to say I am not so impressed with the Royal thus far. I have had alot of issues with them and may be looking for another venue. I have had to put up a stink for simple things like covered chairs outside(as that is what they showed me), and 2 different entree's for dinner just for small examples.
They treat you like a check book and not a wedding which for what we are spending is really unacceptable to us.
I have now had to bring in my TA because I requested the beach in front of the Gazebo for my reception and they are telling us it is no longer available??? Which means they either A) booked another reception on the beach or a party at the same time as ours..not going to work as they noise will travel on the beach or B.) scheduled a wedding at the gazebo at 4pm and don't want setting up to be going on during that wedding. Which honestly is not my problem,,it is there and they should not be putting weddings so close together in the first place.
When I originally signed up for this resort they showed only 3 times to get married a day on the website but in talking to them sometime do up to 6..which is really pretty ridiculous. It is obvious all they care about is profit and not your actual wedding. So we will see what happens with our reception, My TA is not confident that they will frankly care as to how they have re-acted to other things. Personally I would never recommend this resort to anyone who is looking for a personalized experience where they feel they matter,it is more of a wedding mill like Sandals now. It will sadden me if I have to tell all my guests we are moving to another resort, I do love the look and location of this resort but the service is not up to par. However my TA did look into other resorts and found the El Dorado Royale for the same price we are paying. If this reception thing does not get fixed I will be looking into that location, which honestly 3 months out from my wedding is not ideal.
I wish everyone here the best of luck with this resort and don't just let them dictate to you on what you have to do..it is your day!