Maybe you can tell them that your photographer captures stills through film and digital, in the form of 'streaming photography' aka video??? worth a shot. That is rediculous, I would calmly tell them that it is unacceptable and work on speaking with the hotel GM...
Believe me, I was going through the same thing, and seriously looking into alternatives to move everything 2 months ago, my wedding was falling apart before my eyes and I was half way across the country with no access to anyone that I had been working with since my WC was on maternity leave...) ....but I kept trying to work with them, my TA got involved, I called the GM, I called the GM's assistant and I didnt give up until they treated me like a bride and not a bank account....I can tell you that things have gotten MUCH better, everyone at THE Royal is now very nice, they listen and have tried to work with us on things instead of against us. Persistence does pay off, but be calm and assertive and don't let them push you around....this is YOUR day! You do have to play by their rules, but they have the power to make the final desicions on what to charge you for...GOOD LUCK!!
Originally Posted by Labebita911
Annoyed!!!! so i am planning on having an outside photgrapher/videographer and it happens to be the same person for both. NOw my WC tells me i have to pay $350 per service meaning $700!!! ar you kidding me!!!! its the same company doing both.!!! im soo annoyed with all these fees...!!!!!! anyone had this issues???