OMG great news!!!!!!!! I am so happy right now I am crying. My TA was in meetings and that''s why she could not get back to me. I feel so bad about being so mad before now, my TA is so wonderful. I just had not heard from her and freaked out.
Well we all got our money back except for 5 people who were booked directly through Mexicana. So they have to call and dispute the charges with the credit card company not sure how that is going to go.
What sucks is the flights are so much more now for some of our guests they are actually getting a refund. For me and others its like a $150 per person. But nothing we can do.
but we got our money back thank god