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steph_n_taz

ROYAL PLAYA DEL CARMEN BRIDES: were kids allowed for the day? ...and other questions

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Where did you order you shot glasses and bags from? They look nice!
 

Originally Posted by Lisa DSO View Post

Jess, my steins and shot glasses came in today, too! I added my bags which came in a few weeks ago (I will put colored tissue in it)

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Hello ladies, has anyone whose been down there for a site visit or just vacation know if 5th ave is crowded or dead on the week days? I figured people are vacationing so it would be busy any day of the week, but you never know.

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Originally Posted by JoZee84 View Post

 

Hello ladies, has anyone whose been down there for a site visit or just vacation know if 5th ave is crowded or dead on the week days? I figured people are vacationing so it would be busy any day of the week, but you never know.

 

I went for my site visit on a Fri - Sun, so it was busy!  But I can't see it ever being dead with all the resorts & activities in the area.

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I'm glad everything worked out for you Jess!  I also got a response from the TA yesterday. She's going to rebook my mom's flights and then she'll only have to pay the difference in ticket prices.  I was also very frustrated with the lack of a response or notification from the TA.  She seems to be a lot more responsive and helpful since yesterday. Maybe your complaint to the Travel Agency got her moving!  Luckily we didn't have any other guests booked on Mexicana, so we didn't have to deal with a lot of angry guests. Thank God for that!  Good luck with all the rebooking!  I hope everything else works out for you!
 

Originally Posted by jesmcan View Post

OMG great news!!!!!!!! I am so happy right now I am crying. My TA was in meetings and that''s why she could not get back to me. I feel so bad about being so mad before now, my TA is so wonderful. I just had not heard from her and freaked out.

 

Well we all got our money back except for 5 people who were booked directly through Mexicana. So they have to call and dispute the charges with the credit card company :( not sure how that is going to go.

 

What sucks is the flights are so much more now :( for some of our guests they are actually getting a refund. For me and others its like a $150 per person. But nothing we can do.

 

but we got our money back thank god



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YAY for us :) I am to am happy that this is all working out for everyone.

 

For you ladies in 2011 if you have not booked yet and have not gotten a TA do so immediately. Everything we just went through with Mexicana would not have been resolved without our TA. Our poor Expedia guests who booked with them against are recommendation are now screwed.

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Originally Posted by jesmcan go_quote.gif

 

YAY for us :) I am to am happy that this is all working out for everyone.

 

For you ladies in 2011 if you have not booked yet and have not gotten a TA do so immediately. Everything we just went through with Mexicana would not have been resolved without our TA. Our poor Expedia guests who booked with them against are recommendation are now screwed.

 

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