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ROYAL PLAYA DEL CARMEN BRIDES: were kids allowed for the day? ...and other questions

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Originally Posted by randi.renstrom View Post
did you get any kind of discount for bringing in an outside photographer? I am planning on using the resorts videographer and bringing my own photographer
I know that they won't give any discounts off the package price but you might be able to get longer video coverage in exchange....I'm pretty sure that I've heard of other brides who have been able to arrange this.

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Originally Posted by Lisa DSO View Post
Maybe she doesn't like Lisa's? ;-)

I had to call the first time and she said she sent me info to my aol account but said that she has issues with aol users- then the email miraculously popped up while I was speaking to her.

So I emailed back my booking info/deposit from hotmail to be on the safe side. Nada. Sent another ...zip.

FI just called and she told him she had already emailed back the confirmation and that if he has further inquiries, please email. Funny. Btw, no email confirmations at either email account (also checked junk/spam).
Yes, Angie tried to tell me the other day I had not filled out my booking form yet, which I did in August!! Caused me quite a scare, but all was settled when my travel agent contacted her :).

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Originally Posted by Lisa DSO View Post
Maybe she doesn't like Lisa's? ;-)

I had to call the first time and she said she sent me info to my aol account but said that she has issues with aol users- then the email miraculously popped up while I was speaking to her.

So I emailed back my booking info/deposit from hotmail to be on the safe side. Nada. Sent another ...zip.

FI just called and she told him she had already emailed back the confirmation and that if he has further inquiries, please email. Funny. Btw, no email confirmations at either email account (also checked junk/spam).
If your working with a TA I would have her call her. Angie is really terrible with getting back to you and following through.

I finally got my TA involved and it was the only way to get answers.

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Originally Posted by becks1581 View Post
HI Sirkeen,
I agreee with Jescam. Booking with a travel agent will save you a lot of stress. I'm also using Jill and she's been terrific. Not only will she book our guests but she's a great resource in dealing with the Royal's wedding coordinators. PLUS...when your guests have travel questions or issues, they'll go to the TA and not you, allowing you to relax!
My first instinct was to go through a TA, however I've heard from other girls on this site that once they got to PDC (at either the Royal or the Gran) their rooms got bumped, but the girls who went directly through the hotel did not have this problem. Have you heard anything about this or have any concerns with this happening to you?

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Originally Posted by jesmcan View Post
If your working with a TA I would have her call her. Angie is really terrible with getting back to you and following through.

I finally got my TA involved and it was the only way to get answers.
No kidding. After my FI called her yesterday, she DID email me, but with the same introductory info, booking, credit sheet, etc. WTF? I had already faxed her that info...grr.

Called again today and was told they have problems with their email system...

poop

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Originally Posted by jenconrad View Post
Your travel agent hopefully will get in touch with the WC in the states for you. Then they will send you all of the attachements etc. for all the things you get to pick. Menu, flowers, cake etc and all of the pricing. I got them to send me pictures of the venues. You also need to sign the wedding contract at some point as well. I was in touch right away, though I booked 8 months before my wedding.

Hope this helps!

Jen
Jen,
Thanks for your post. I got in contact with our WC and gave her the package we want to use. I'm sure things are a bit crazy with the holidays. Hopefully she'll send me my contract soon!
Jen

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Originally Posted by Lisa DSO View Post
No kidding. After my FI called her yesterday, she DID email me, but with the same introductory info, booking, credit sheet, etc. WTF? I had already faxed her that info...grr.

Called again today and was told they have problems with their email system...

poop
what the heck? I'm so glad she is not my US WC or I would have flew over there and demanded her to do her damn work! Why isn't this person fired yet? That just baffles me.

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Originally Posted by rdsjcr View Post
Hi Ladies... I am getting married at Dreams Riviera Cancun in October... and we are looking for a nice place to honeymoon nearby. The Royal was one suggested to us.. and I wanted to hear your feedback on that as you are getting married there.... think it is a good honeymoon spot?

Thanks :)
Hi,
We plan on staying at the Royal after our wedding as our unofficial honeymoon. I think it is a great honeymoon spot with its close proximity to town, the ferry to Cozumel, or a quick trip to Tulum. I love the adults only concept which makes relaxing by the pool peaceful. When we stayed last time we were in a jr. ocean view suite. It was very nice, all with 2 person jacuzzi tubs in the rooms. This time around we are doing the swim up suites which are right off the pool. Hope this helps.
Jen

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Originally Posted by Lady_Di View Post
what the heck? I'm so glad she is not my US WC or I would have flew over there and demanded her to do her damn work! Why isn't this person fired yet? That just baffles me.
I am with you Lady Di this is totally unbelievable. And the worst part is Angie is the manager there!! I can't believe she has not been fired yet either.

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