ROYAL PLAYA DEL CARMEN BRIDES: were kids allowed for the day? ...and other questions

[LeslieJohn2010]

Hi girls, this is so helpful. I've been emailing the contact on the site, but no one has gotten back. Lady Di- can you give me Jennifer's email. I'm starting to reconsider the Royal since it's so hard to get in touch with someone, but I hear nothing but good things about past weddings. I don't want to regret it. Thanks!!!

[Jules2222]

So here's the update:

Weddings are being assigned on the fly as you call in. They are hurting now as a result.

My recommendation is:

1. put all your info and questions together in a single document and number the items.

2. use that doc to coordinate and get Q&A taken care of.

Personally I'm sick of the tons and tons of emails with long paragraphs and having to dig through them for the answers.

A FAQ page would be incredible for them. Just update it as they answer them.

 

Here's the BIG PROBLEM - apparently they only have 7 rooms left at the Royal for our wedding weekend and I need ~15-20 and ~15-20 at the GP. Hmmmm.

 

For you all with big groups, make sure they have plenty of vacancy.

[Lady_Di]

Quote:

Originally Posted by LeslieJohn2010 Hi girls, this is so helpful. I've been emailing the contact on the site, but no one has gotten back. Lady Di- can you give me Jennifer's email. I'm starting to reconsider the Royal since it's so hard to get in touch with someone, but I hear nothing but good things about past weddings. I don't want to regret it. Thanks!!!

Click on the TA banner on the top (where it says Click here to contact one of BDW's experienced Travel Agents) and put in the comment area that you would like to use TA Jennifer.

Quote:

Originally Posted by Jules2222 So here's the update: Weddings are being assigned on the fly as you call in. They are hurting now as a result. My recommendation is: 1. put all your info and questions together in a single document and number the items. 2. use that doc to coordinate and get Q&A taken care of. Personally I'm sick of the tons and tons of emails with long paragraphs and having to dig through them for the answers. A FAQ page would be incredible for them. Just update it as they answer them. Here's the BIG PROBLEM - apparently they only have 7 rooms left at the Royal for our wedding weekend and I need ~15-20 and ~15-20 at the GP. Hmmmm. For you all with big groups, make sure they have plenty of vacancy.

I think we all ladies should put together a huge document of FAQs for this thread but the question is where will it be seen?

When is your wedding weekend?

[jesmcan]

Quote:

Originally Posted by Jules2222 So here's the update: Weddings are being assigned on the fly as you call in. They are hurting now as a result. My recommendation is: 1. put all your info and questions together in a single document and number the items. 2. use that doc to coordinate and get Q&A taken care of. Personally I'm sick of the tons and tons of emails with long paragraphs and having to dig through them for the answers. A FAQ page would be incredible for them. Just update it as they answer them. Here's the BIG PROBLEM - apparently they only have 7 rooms left at the Royal for our wedding weekend and I need ~15-20 and ~15-20 at the GP. Hmmmm. For you all with big groups, make sure they have plenty of vacancy.

Whe is your wedding! we have over 120 people coming

[Jules2222]

Create a new thread called Royal FAQ - will be so much easier than trolling through 244 pages on this thread!!!

[jesmcan]

Quote:

Originally Posted by Jules2222 Create a new thread called Royal FAQ - will be so much easier than trolling through 244 pages on this thread!!!

Good call, but I cannot seem to find it?

Also Jules what is your wedding date?

[Lady_Di]

i am working on getting together all of questions/answers that i got from kimberly and i will post it when i am done! it is a great reference for me and i'm sure it will be for you, ladies!

[mslisaaragon]

Lisa DSO, I will def make note of the time the sunsets while we are there. After looking at the forecast, looks like we are heading in right as as it will begin to rain for a couple of days. Oh well..

 

Jesmcan, thank you!

 

Send more questions you'd like answered, I'll def ask what the heck is going on with their WC "corporate" offices and see if there are alternative points of contact, like people that won't quit..

 

Lisa

[jennieestelle]

Hi Ladies,

 

My wedding date is quickly approaching, February 6th! My final payment was suppose to be due on Dec. 23. I had sent an email with a couple last minute questions prior to the due date. Obviously, I never heard anything back. Since that time I have sent numberous emails and have called there office and have left messages for my wedding coordinator Angie. On Monday at 10am she sent me an email saying she would call me Monday morning, but I still haven't heard from here. Everytime I call they say she is on the other line and they take my message. I am getting so frustrated! I just have a couple quick questions that I want answered before making my final payment. I am just worried that something will happen and my wedding will not be confirmed since I haven't made my final payment. My wedding is only 24 days away! I really just want to be put in contact with the WC from the Royal so I can make sure everything is set.

[speedy130]

Hi all!

 

I am about to confirm my date, but before I do I wanted to ask you all which WC to stay away from, and which ones have been helpful. I just want to get assigned to a helpful WC from the start!

 

Thanks!

 

Nicole