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Saraha

Best site EVER for OOT bags stuff

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This site was great but after reading some of the comments regarding the shipping cost I decided to check out my dollar tree store in NJ...and I found the emergency kit and sunscreen 30spf water resistant for dollar each...I just decided to buy them...the total came out to $40.00 plus tax...

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Not to sway anyone away from using this company, but I just had another issue with them.

 

After realizing I was missing some items from my original order, I sent them an email. I had a hard time calling this company, so I decided to send them an email After 4 working days and no reply, I sent a second email

 

Today, I received a phone call from one of their reps, and the first thing he tells me is: "HI Jessica, How can I Help u?" wtf.gif

 

Call me crazy but that's not the first thing I want to hear from someone calling me!

 

After I told him, "I don't know, you tell me, you're the one calling!"

He decided to announce himself and tell me he's calling from Concord.

 

I asked him if I was indeed missing some items, because I didn't see anything on the invoice saying back-order or out of stock.

 

He told me yes, those items I'm missing were out of stock, and I have a $10 credit.

Which leads me to believe, if I wouldn't of remembered EXACTLY what I ordered (which I'm impressed I did, since I've been ordering stuff online like crazy!),they would of never told me:

 

(a.)I have a $10 credit.

And

(b.) The items were out of stock!

 

He then told me I could use the credit in the future, just annotate that I have a credit pending when ordering or he could refund it back to my credit card.

 

Gee, that wasn't a hard decision!

 

Btw, the items I ordered that were "out of stock" were white picture frames I wanted to use for some signs I'm making.

I ended up finding really cute ones at dollar tree, and now I'm happy!

 

Sorry to Vent!hissyfit.gif

 

But the Morale of the story is, keep track of what you order and how much you're paying for what you actually get!

 

Thanks! TGIF-I need a drink!

muscle.gif

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Good to know thanks

Originally Posted by jessyg20 View Post

Not to sway anyone away from using this company, but I just had another issue with them.

After realizing I was missing some items from my original order, I sent them an email. I had a hard time calling this company, so I decided to send them an email After 4 working days and no reply, I sent a second email

Today, I received a phone call from one of their reps, and the first thing he tells me is: "HI Jessica, How can I Help u?" wtf.gif

Call me crazy but that's not the first thing I want to hear from someone calling me!

After I told him, "I don't know, you tell me, you're the one calling!"
He decided to announce himself and tell me he's calling from Concord.

I asked him if I was indeed missing some items, because I didn't see anything on the invoice saying back-order or out of stock.

He told me yes, those items I'm missing were out of stock, and I have a $10 credit.
Which leads me to believe, if I wouldn't of remembered EXACTLY what I ordered (which I'm impressed I did, since I've been ordering stuff online like crazy!),they would of never told me:

(a.)I have a $10 credit.
And
(b.) The items were out of stock!

He then told me I could use the credit in the future, just annotate that I have a credit pending when ordering or he could refund it back to my credit card.

Gee, that wasn't a hard decision!

Btw, the items I ordered that were "out of stock" were white picture frames I wanted to use for some signs I'm making.
I ended up finding really cute ones at dollar tree, and now I'm happy!

Sorry to Vent!hissyfit.gif

But the Morale of the story is, keep track of what you order and how much you're paying for what you actually get!

Thanks! TGIF-I need a drink!
muscle.gif


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I'll keep this website in mind. Thanks!

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