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Annoyed with Fiesta Americana...they won't get back to me!!


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#1 michelle08

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    Posted 29 February 2008 - 04:58 PM

    I just had to vent because I have already had to deal w/ like 3 coordinators there and this one was responding really quick and then lately it takes her at least a week to get back to me and the response is usually after I send her a second email!!

    So we are ready to sign our contract for food/beverage and I have sent her everything and am just waiting for her to send me what I need to read and sign and answer a couple questions. That was 2 weeks ago!!! I sent her a follow up one with a couple more questions because I didn't want it to seem like I am being pushy but come on now! 2 weeks!!!! I don't think so! My wedding is in less than 3 months!!!!

    I guess i am going to have to call mexico today and get crazy!!! It annoys me because I prefer everything over email!!! UGH!

    Sorry, just had to vent!

    #2 Leia78

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      Posted 29 February 2008 - 05:24 PM

      You just might have to lay the smack down on them. Let us know how it turns out. Good luck!

      #3 Sandra E.

      Sandra E.
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        Posted 01 March 2008 - 03:48 AM

        I feel the same way about the Melia and the Me, they never got back to me, I called, I email and nothing. I couldn't believe it!

        #4 becks

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        • Wedding Date:August 9, 2008
        • Wedding Location:Riviera Maya
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        Posted 01 March 2008 - 08:13 AM

        I must be horribly demanding... If I don't hear back from the WCs in 2 days, I call.

        And when I call, they always get back to me. I wonder if there's just a sense that e-mail means it's a lower priority.

        The good news is that I have a Vonage phone and don't have to pay for my calls to Mexico...

        So Michelle, if you want, I can conference you to your TA in Mexico via my phone - it'll save you a few $$.

        Happily married since 2008

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