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Attention 2009 ROR Brides (and grooms)


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#1 christenew

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    Posted 19 February 2008 - 02:46 PM

    After almost a year of waiting for Riu to come out with their packages for 2009 the time has come. I am beyond excited to see the packages with the updated pricing for 2009 on their website. I have finally been able to request my date for January 22, 2009 and I am waiting for my confirmation. All you 2009 brides and grooms get booking!!! Looking forward to adding my name to ROR date list.

    #2 KHarrod

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      Posted 19 February 2008 - 04:02 PM

      I finally got confirmed and I'm so excited!!!!!!!!!!!!!!

      #3 Bride010101

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        Posted 20 February 2008 - 01:42 AM

        Confirmed, confirmed? I am getting frustrated...

        Back in December when I contacted Riu they told me booking would be available Februaryish. So last week I had my TA try and request our date again... this is what I got back on last thursday (Feb 14th):

        Thank you for contacting Riu Weddings Sales Department.

        My name is Valeria Munguia and I am the Sales Wedding Coordinator for the Riu Hotels in Jamaica.

        I would kindly inform you that booking weddings for 2009 will be available approximately until March or April 2008. Please be informed that we book our weddings based on the Judges or Ministers availability which will also depend on the destination were it is request, every place has different Judges and Ministers.

        You are welcome to visit our web site that advertises our Wedding Packages 2008. Wedding Packages by Destination. Honeymoon Holidays. Weddings by Riu

        The probable dates in which the updated Wedding Packages 2009 will be at
        our website are March or April. Please notice that all the wedding requests for 2009 with a wedding package for 2008 are automatically canceled.

        I apologize for the inconvenience.



        ... okay so that makes me crabby. Anyways, I continue to stalk the Riu Wedding site and noticed this weekend that 2009 rates were up. I have re-submitted my date request and got the initial confirmatin email saying they got it and would get back to me. However, I have not gotten the actual confirmation of my wedding.

        K... sorry for the length of all that (needed to vent)... but my question is have you gotten actual wedding conformation? and if so, when did you submit your request?

        #4 KHarrod

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          Posted 20 February 2008 - 02:12 AM

          I went on their website and put in my information and they sent me a confirmation. MY TA was also able to get me the time that I really wanted. So, maybe your TA should call again and put pressure on them before the date that you want is gone.

          #5 kitty_kat_uk

          kitty_kat_uk
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            Posted 20 February 2008 - 04:06 PM

            I've just booked my wedding/holiday but my TA are apparantly only contracted to have 1 wedding at Riu per day (Thomson in the UK). Catch 22 though as you could not provisionally book your wedding date until you had booked your rooms. So we booked our rooms for 2 weeks - the only available wedding date is 2 days before we fly home.

            I've emailed Chandlyn to see if she can help, fingers crossed!

            #6 christenew

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              Posted 20 February 2008 - 05:09 PM

              Quote:
              Originally Posted by naga0066
              Confirmed, confirmed? I am getting frustrated...

              Back in December when I contacted Riu they told me booking would be available Februaryish. So last week I had my TA try and request our date again... this is what I got back on last thursday (Feb 14th):

              Thank you for contacting Riu Weddings Sales Department.

              My name is Valeria Munguia and I am the Sales Wedding Coordinator for the Riu Hotels in Jamaica.

              I would kindly inform you that booking weddings for 2009 will be available approximately until March or April 2008. Please be informed that we book our weddings based on the Judges or Ministers availability which will also depend on the destination were it is request, every place has different Judges and Ministers.

              You are welcome to visit our web site that advertises our Wedding Packages 2008. Wedding Packages by Destination. Honeymoon Holidays. Weddings by Riu

              The probable dates in which the updated Wedding Packages 2009 will be at
              our website are March or April. Please notice that all the wedding requests for 2009 with a wedding package for 2008 are automatically canceled.

              I apologize for the inconvenience.



              ... okay so that makes me crabby. Anyways, I continue to stalk the Riu Wedding site and noticed this weekend that 2009 rates were up. I have re-submitted my date request and got the initial confirmatin email saying they got it and would get back to me. However, I have not gotten the actual confirmation of my wedding.

              K... sorry for the length of all that (needed to vent)... but my question is have you gotten actual wedding conformation? and if so, when did you submit your request?

              I have gotten the same email 3 times from them. I just put in my request yesterday and I am still waiting. Please keep my updated as to when you get a response.

              I am confused though kitty kat uk you said something about one wedding per day?? This makes me worry. Anyone claify this?

              #7 Bride010101

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                Posted 20 February 2008 - 05:13 PM

                From what I have heard... Riu has up to 3 weddings per day.

                And I am still confused w/ the 2009 booking.... For those of you have "confirmed" your date... is it actually confirmed? Or did you get the confirmation email that says...

                "Riu Hotels & Resorts is pleased to inform you that your request has been received. We will request the judge/minister's service for the date and time you specified. This process may take up to a week. If the judge/minister is available you will receive a confirmation code, instead if unfortunately they are not available we will contact you to discuss your options."

                I have gotten this in response...followed by the email I had listed above.

                I replied to the last one asking the Riu for clarification last night and am still waiting for a repsonse. (I got their auto-reply saying someone would get back to me w/in 24 hours) I will let you know once I hear something.

                #8 kitty_kat_uk

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                  Posted 20 February 2008 - 05:13 PM

                  RIu have up to 6 weddings a day, but my travel agent based in the uk is only allowed to have one of those slots per day. Hope that clears it up.

                  #9 JamaicaBrideToBe

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                    Posted 20 February 2008 - 10:47 PM

                    I put a request through the web site yesterday as well. Still waiting for response.

                    #10 hulahooty

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                      Posted 21 February 2008 - 12:50 AM

                      I got my confirmation for Jan 14! It took 4 days to get the return email to confirm the details on the web. Did you all have your trip booked before you requested a wedding date?




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