1,000 phone bill?
Posted 18 February 2008 - 01:17 PM
After throwing a little hissy-fit -- I called in and found out what happened...
turns out when one of the sales people called me to update my plan so it would be cheaper for me....... he LIED!! -- He said data would be 1.99/MB -- but apparently he didnt know it did not apply to my phone! -- Luckily, Verizon did provide good customer service and credited me back almost $900...... but none-the-less..... shouldnt the sales go KNOW WHAT HE IS SELLING before he just makes stuff up.
Just had to rant about that!! -- I will say that my experiences with Verizon are still about a million times better than with my cable TV/internet provider -- COMCAST!! ------ dont get me started on them!!
Posted 18 February 2008 - 01:19 PM
Posted 18 February 2008 - 02:09 PM
Posted 18 February 2008 - 02:42 PM
Posted 18 February 2008 - 02:53 PM
So happy Verizon credited your account.
Posted 18 February 2008 - 03:01 PM
When we got our first bill for electricity a few months ago it was over $300, I swear I thought I was going to throw up. Turns out they read our meter wrong.
That is great to hear Verizon has great customer service.
Posted 18 February 2008 - 03:30 PM
I'm so glad it all got worked out!
Happily married since 2008
Allurements by Rebecca - Destination Wedding Invitations and more
Posted 18 February 2008 - 03:33 PM
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