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Dreams Punta Cana Brides


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#2701 Eliana

Eliana
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    Posted 09 July 2010 - 08:24 AM

    wow that sucks... have you tried dreams palm beach? as it is close and from the same brand they might be able to transfer the entire group.

    #2702 lilboltz10

    lilboltz10
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    • 102 posts

      Posted 09 July 2010 - 10:41 AM

      Hey -- FH sent a very "to the point" e-mail to Carolina. He simply stated that before we booked we informed Sharron that we would have 100 people (45 rooms), if not more. She replied and said that they can accomodate us and booking the reception locations is determined by the size of the party. Therefore, unless the size of the other party is larger than ours (highly unlikely) we should be accomodated first. You cannot put a 30 person reception in an area that holds 100 people if another party in attendance has 100 people. Am I right? Oh well, we'll see when she responds.

      We had no interest in DPB so hopefully they can work something out.

      #2703 PynkLemonade

      PynkLemonade
      • Jr. Member
      • 350 posts

        Posted 09 July 2010 - 12:53 PM

        Quote:
        Originally Posted by lilboltz10
        Wow -- so get this... I am bringing roughly 100-110 people to the resort (Sharron was aware of this from the start). Yet, they booked someone else at Himitsu which prevents me from having my reception at the ballroom (since they are so close to each other). So now they are putting us on "El Patio terrace" which accomodates 50 people. I am about ready to jump ship and find a new resort. What do I do?

        I e-mailed Carolina, my WC, and simply said.. "Hey, you booked me, you knew "X" amount of people were slated to come, yet you sudo-booked the only site that holds our party? What am I supposed to do? Please tell me".

        59 people are now booked. This should be an AWESOME fun time trying to find a new resort.
        Welcome Sarah!!! I noticed you have Ashburn, Va listed in your box, I am right across the street in Lansdowne!!

        I would definitely reach out to here and tell her she needs to accommodate your large party! Is this another wedding the same day and time as yours? Don't panic, just continue to email her your concerns and make sure you keep documentation of EVERYTHING!

        #2704 PynkLemonade

        PynkLemonade
        • Jr. Member
        • 350 posts

          Posted 09 July 2010 - 12:56 PM

          Ladies:

          All of you guys are talking about your communication with the resort when no one has emailed me back in 2-3 weeks!!! And my wedding is exactly a month away, please post whatever email addresses you guys are using so that I can send another one out today in hopes of getting a response. I am damn nervous wreck right about now

          #2705 Eliana

          Eliana
          • Member
          • 676 posts

            Posted 09 July 2010 - 01:22 PM

            Misty, just call them. I did that a few days ago. I got sick and tired of waiting so I simply called Carolina and got all my answeres. lol

            #2706 JackieandTim

            JackieandTim
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            • 61 posts

              Posted 09 July 2010 - 01:22 PM

              Misty, happy 1 month to your wedding day!! You should definitely be getting responses faster at this point. I work with Caronlina and her email is
              weddings1.drepc@dreamsresorts.com. Good luck!

              #2707 PynkLemonade

              PynkLemonade
              • Jr. Member
              • 350 posts

                Posted 09 July 2010 - 02:04 PM

                Quote:
                Originally Posted by Eliana
                Misty, just call them. I did that a few days ago. I got sick and tired of waiting so I simply called Carolina and got all my answeres. lol
                I'm going to try that now, but you know I am not bi-lingual like you so I hope they can understand what I am saying, LOL!

                Quote:
                Originally Posted by JackieandTim
                Misty, happy 1 month to your wedding day!! You should definitely be getting responses faster at this point. I work with Caronlina and her email is
                weddings1.drepc@dreamsresorts.com. Good luck!
                Thanks, I just sent the same email to this address, so hopefully I will get a response from someone soon, but I am going to try to call as well!

                #2708 Eliana

                Eliana
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                • 676 posts

                  Posted 09 July 2010 - 02:11 PM

                  Quote:
                  Originally Posted by PynkLemonade
                  I'm going to try that now, but you know I am not bi-lingual like you so I hope they can understand what I am saying, LOL!



                  Thanks, I just sent the same email to this address, so hopefully I will get a response from someone soon, but I am going to try to call as well!

                  LOL they speak perfect english!!!! When I called Carolina we spoke in english, rather than spanish..

                  #2709 PynkLemonade

                  PynkLemonade
                  • Jr. Member
                  • 350 posts

                    Posted 09 July 2010 - 02:44 PM

                    Quote:
                    Originally Posted by Eliana
                    LOL they speak perfect english!!!! When I called Carolina we spoke in english, rather than spanish..
                    Tried to call, they transferred me to a department where the VM came on and it was in spanish so I have no clue if that was even the right department I'll try again a little later.

                    #2710 lrdavis23

                    lrdavis23
                    • Member
                    • 876 posts

                      Posted 09 July 2010 - 03:33 PM

                      Quote:
                      Originally Posted by PynkLemonade
                      Ladies:

                      All of you guys are talking about your communication with the resort when no one has emailed me back in 2-3 weeks!!! And my wedding is exactly a month away, please post whatever email addresses you guys are using so that I can send another one out today in hopes of getting a response. I am damn nervous wreck right about now
                      Hey Misty, what is that you need to know I can probably help you. after being there I really saw how busy they are and how hard it is to respond to all us brides. they run aorund like crazy. and just so you guys know Deyanira is pregnant also, so she may be in and out for awhile, she found out while I was there :)

                      I'm still working on my review ladies, I want it to be good because my whole experience with DPC and the wedding was excellent. It has been soo busy and we are finally done with all wedding events lol.. we had our AHR last saturday.
                      Married June 18, 2010 @ Dreams Punta Cana




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