My fiance adn I did a site visit the last weekend in January to meet sandra, view the grounds and confirm this is where we want our most imoprtant day. Overall the stay was wonderful!! The service was great. The grounds and the rooms were beautiful. The food was decent. The drink sizes and strength were pretty good for an all inclusive. I especially enjoyed the mango daiquiris and mojitos! We ate at the sushi bar (okay- not the best but not the worst), the French restaurant the Bordeaux (very nice ambiance, the food was quite good- GREAT presentation) and the Asian restaurant (this food was VERY VERY good- I was quite impressed).
We met with Sandra on Saturday to answer some questions. We toured the grounds a bit and then she answered all of my questions. She is very accommodating and will try to make whatever you want happen. We also went to the Tulum ruins one afternoon. YOU HAVE TO GO THERE. It is absolutely beautiful! Great activity to treat your guests to. Only 5 minutes away and 7 dollar cab ride.
Pictures and more information attached in word- sorry I dont know how to use photbucket!