Jump to content

Photo

DestinationWeddings.com * Post all experiences, info and questions here! *


  • Please log in to reply
208 replies to this topic

#151 *tinkertoy*

*tinkertoy*
  • Jr. Member
  • 271 posts

    Posted 29 June 2010 - 12:51 PM

    (I also searched and used the links in the beginning and didn't get anything so am posting here)

    I am using a TA from dw.com as well and have been pleased so far.

    I don't expect her to do the wedding planning because that isn't what they are for. We shall see once we get closer but I did want to say, I'm pleased so far.

    #152 rpingree001

    rpingree001
    • Jr. Member
    • 264 posts

      Posted 29 June 2010 - 01:17 PM

      From the sounds of some of the stories, it seems like its hit or miss with DW.com. I've been using one for all of my hotel reservations for myself and guests and have not had any significant issues at all. She has been very helpful in helping my guests make their reservations and the group rates I am getting are far better than any of the discount websites.

      I have a number of guests who are a bit older and not computer savy so its helpful for them to be able to call someone directly and make a reservation rather than direct with the hotel.

      #153 msmarmar123

      msmarmar123
      • Member
      • 747 posts

        Posted 14 July 2010 - 03:29 PM

        Quote:
        Originally Posted by taylorwd
        Wow, so my experience with DW.com has not been perfect but it has by no means been like what you all are experiencing. I never would have found my resort without my TA. We traded ideas back and forth for a month until we found just the right one. I credit her completely with the resort we ended up with. It's true she didn't know much about weddings at my resort, but when it came to all the travel stuff, she was on it. Just remember, these are TA's; they're not WC's. Once I came to that realization myself and stopped relying on her for wedding info, we had a great relationship. She got us a great deal and fixed any travel hiccups that came up, and there were quite a few!
        I can't believe I'm reading all of these awful reviews....my TA has been so great. I must have lucked out because she was recommended by a friend that got married in Costa Rica last year. Within 10 minutes of her being "assigned" to me..she had called me AND emailed me. When I ask for hotel info..I have it back by the end of the night. She had pricing and packages worked out same day also.

        As I'm writing this..I just got an email from her with information for a resort I might want to switch to for honeymoon week..I asked for this late last night.

        <text removed: against rules>

        #154 gcheairs

        gcheairs
        • Newbie
        • 1 posts

          Posted 01 August 2010 - 07:40 PM



          Originally Posted by msmarmar123 

          Quote:
          Originally Posted by taylorwd
          Wow, so my experience with DW.com has not been perfect but it has by no means been like what you all are experiencing. I never would have found my resort without my TA. We traded ideas back and forth for a month until we found just the right one. I credit her completely with the resort we ended up with. It's true she didn't know much about weddings at my resort, but when it came to all the travel stuff, she was on it. Just remember, these are TA's; they're not WC's. Once I came to that realization myself and stopped relying on her for wedding info, we had a great relationship. She got us a great deal and fixed any travel hiccups that came up, and there were quite a few!
          I can't believe I'm reading all of these awful reviews....my TA has been so great. I must have lucked out because she was recommended by a friend that got married in Costa Rica last year. Within 10 minutes of her being "assigned" to me..she had called me AND emailed me. When I ask for hotel info..I have it back by the end of the night. She had pricing and packages worked out same day also.

          As I'm writing this..I just got an email from her with information for a resort I might want to switch to for honeymoon week..I asked for this late last night.

          <text removed: against rules>



          msmarmar123 - Would you mid telling me the name of your TA with destinationweddings.com?  I am also located in MI :)



          #155 Steve&Julia

          Steve&Julia
          • Newbie
          • 113 posts

            Posted 02 August 2010 - 09:47 AM

            I can't stress the horrible experience ihad with Brittany Schiffler of destination weddings and woud not recommend her to anyone with a right mind. 

            she is not on top of it and plays dumb when it comes to your money.

            I have read bad things of herand still gave her a chance but I wish i would had listened


            Jewels

            #156 H-Town Liz

            H-Town Liz
            • Newbie
            • 14 posts

              Posted 03 August 2010 - 11:02 AM

              Jewels, I completely feel your pain.  I had the exact same experience with Brittany.  I left about 1 1/2 page post on this site about how horrible my experience was with her.  If any one else is reading this, and happen to get matched up with Brittany, RUN, RUN, FAR FAR AWAY!!!


              Elizabeth [/COLOR]

              #157 katrina305

              katrina305
              • Newbie
              • 91 posts

                Posted 07 August 2010 - 02:58 PM

                I also was assigned Brittany and she was the WORST.  I stopped using them and got my deposit back.



                #158 Cvantine

                Cvantine
                • Newbie
                • 41 posts

                  Posted 20 August 2010 - 07:36 PM

                  Wow - I really REALLY wish I had found this site before I found destinationweddings.com. I think my fiance and I have been lucky. Our first planner was very flaky and we kind of got talked into the resort that we picked, but we ended up asking for a switch and our new planner, Christine Kennedy, has been very on top of things and great with our guests.

                   

                  Had I seen these reviews sooner I probably would have gone with an individual TA or at least done some more research - but if you're using DW.com and happen to be matched up with Christine Kennedy, I think you're in good hands =)



                  #159 staceysbride

                  staceysbride
                  • Jr. Member
                  • 245 posts

                    Posted 22 August 2010 - 05:30 AM

                    I'm with you, I had a GREAT experience with my TA on destinationweddings.com

                     In fact, she was the better part of the experience. The resort was nice and beautiful, but they dropped the ball on the wedding day itself.

                     

                    Nikki
                     

                    Originally Posted by msmarmar123 

                    Quote:
                    Originally Posted by taylorwd
                    Wow, so my experience with DW.com has not been perfect but it has by no means been like what you all are experiencing. I never would have found my resort without my TA. We traded ideas back and forth for a month until we found just the right one. I credit her completely with the resort we ended up with. It's true she didn't know much about weddings at my resort, but when it came to all the travel stuff, she was on it. Just remember, these are TA's; they're not WC's. Once I came to that realization myself and stopped relying on her for wedding info, we had a great relationship. She got us a great deal and fixed any travel hiccups that came up, and there were quite a few!
                    I can't believe I'm reading all of these awful reviews....my TA has been so great. I must have lucked out because she was recommended by a friend that got married in Costa Rica last year. Within 10 minutes of her being "assigned" to me..she had called me AND emailed me. When I ask for hotel info..I have it back by the end of the night. She had pricing and packages worked out same day also.

                    As I'm writing this..I just got an email from her with information for a resort I might want to switch to for honeymoon week..I asked for this late last night.

                    <text removed: against rules>




                    #160 daniepps

                    daniepps
                    • Jr. Member
                    • 304 posts

                      Posted 02 September 2010 - 08:39 PM

                      I was assigned to Susan White.  She ws ok at first but at the end she ended up being horrible!!!  She was always rather slow with her responses and yesterday I found out that she lied when she said I qualified for a promotion that was supposed to get me a refund of about $1200.  She also lied and told me and my guests that if we booked the room by a certain date we'd be eligible for a resort credit.  When we got to the resort no one there knew anything about the credit and when I finally got a response from her one month after my wedding she told me that I didn't qualify for the credit or the promotion because it wasn't written into my contract even though she was responsible for writing my contract!!! She is awful.  I'd suggst staying away from DW.com all together. It seems like they have a lot of issues.






                      0 user(s) are reading this topic

                      0 members, 0 guests, 0 anonymous users