| Originally Posted by jerseykitten |
My DW.com told me it would be cheaper for my guests to book their airfare on their own. As much as it would be easier for them to do it with her - I appreciated her honesty with that.
DestinationWeddings.com * Post all experiences, info and questions here! *
Posted 06 February 2010 - 11:09 PM
Posted 08 February 2010 - 08:16 PM
Posted 08 February 2010 - 09:37 PM
Posted 10 February 2010 - 05:10 PM
Posted 11 February 2010 - 01:59 AM
| Originally Posted by Missjacks |
I've been using DW.com and also feel the TA is a bit slow with getting quotes from the locations requested. She's very prompt at responding emails but not with getting quote amounts. It took almost 2 weeks for the one quote which was way over the cost guests could afford. I also thought that they were wedding coordinators that could possibly help with advice on different locations that is less costly but they're not. I've been planning for the last two months and haven't gotten anywhere yet. I'm actually going to go through a TA here locally that a family member used and thought was great and pretty much handle finding the locations myself.
Posted 11 February 2010 - 12:25 PM
Dreams Palm Beach - DR
Posted 11 February 2010 - 06:28 PM
| Originally Posted by jazzygirl |
I am using DW.com now and my TA is also a skitsy and all over the place. I wonder if it is the same person. I didn't know you can get reassigned. Did you feel bad asking for a reassignment?
Posted 13 February 2010 - 12:40 PM
Posted 25 February 2010 - 01:44 PM
Then, when she finally sent me the info from the resorts I requested, the pricing was DOUBLE what my TA had sent us and what was on the resorts' websites. So, even though I already was booking through my TA, I emailed my DWS and asked her why there was such a discrepancy between her prices and what was on the website. She responded that she knew the owner of the resort personally and would get in touch and let me know. Over a week later, and still haven't heard from her again.
Basically, my take on DW.com after reading this forum and having personal experience, is that they work for specific resorts only. If you want your wedding at one of those resorts, they will be great and you'll really enjoy working with them. But if the resorts you are interested in aren't listed on their website, then save your $50 and don't try to work with them! I felt my DWS did everything in her power to discourage me from booking at a resort that isn't one of their "preferred resorts", from quoting prices that were double what the resort charges, to taking 8 weeks to respond and telling me that it was because the resort was non-responsive (which is ridiculous because my resort has never taken longer than 5 hours to respond to anything, from the first email), to pushing their resorts and telling me that they're a better match for what I want.
Oh! And my DWS knew that I would have 70-80 guests and pushed me towards Azul Beach. We fell in love with the resort, then found out from their website that they have a max of 50 for weddings. When I told her that she had NO IDEA! That really frustrated me as well, to have a DWS that didn't even know these details about her resorts.
Posted 25 February 2010 - 01:54 PM
| Originally Posted by daniepps |
I'm using dw.com and basically to echo what many people have said it's a hit or miss. I haven't had any issues with the person I've been assigned to (although there have been 2 instances when I thought she could've moved a little faster.)
One thing I didn't know was that they aren't coordinators. I figured out that they're just TAs after I paid the deposit. Had I known that I probably wouldn't have used them but it's working out fine for me so far.
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