Derek, Lorena & their team are the real deal. They are accommodating, professional, easy-going, and extremely good at their jobs. My husband and I cannot stress enough how glad we are that we chose photosincancun for our wedding day. We knew that they had done a few weddings at Azul Fives prior to ours, and as a courtesy, they offered to split the 800$ vendor fee with us. When we had our video call with them, we instantly got along and felt at ease with both Derek and Lorena. They answered all of our questions and concerns and genuinely cared about what we wanted regarding the pictures and video. The day of our wedding they arrived on time, and ready to go. Even though it was the first time meeting them, they make you feel like you've known them for years. Which is really important when posing for pictures. Lorena stayed with me before the ceremony in the bridal suite and Derek stayed with my husband and groomsmen. They're a divide and conquer team. Derek and Lorena also give you every single picture they take on a USB. They even drove to the airport to the day we were leaving to give us the second USB. I can't say enough great things about Derek and Lorena! I highly highly recommend them to anyone looking for amazing photos, for a good price, with down to earth people. One last thing, we received our wedding video within a week of arriving home. And our edited photos within the 4-6 week timeline. CHOOSE photosincancun, you will not be disappointed.