Jump to content
Travel Agent Reviews
Babs is great to work with!
Sign in to follow this  
This is a review of:

Wright Travel Agency - Destination Wedding and Honeymoon Specialists

Detailed Ratings

By Whitney04, · 803 Views · 1 Comment

Babs was great to work with (I found her through a rec from a friend who loved her as well). All of our guests had great correspondence with her. She responds right away, is always in a happy mood, and made everyone feel at ease about traveling from Iowa to our destination wedding in the Riviera Maya. She also negotiated a rate for us at our resort Azul Beach, hooked me up with free wedding hair and makeup, and pedis / manis (for 2), and got my husband and I a discounted room before the wedding for having 60 guests. 


The reason I gave reviewed 4/5 was because she didn't really do the whole package deal for us, which I was hoping. I asked for recommendations for catamaran companies, fun tour options for the guests, or a bus to take everyone to Cancun but it didn't seem like she really does that for brides, or has an in with any company. I was able to negotiate a better rate for both bus and catamaran than she was. Our guests were also supposed to get some deals, like buy 1/get 1 massage and $50 off wine, etc at Azul. but that wasn't communicated very well to them/ the hotel, so many missed out. 


Also, there seemed to be a lot of miscommunication between Babs and the bus company that she worked with to bring our guests from the airport to our resort. A lot of our guests had incorrect bus departure/arrival pickup times, and the company wasn't very flexible for us. They also tried really hard to up-sell everyone, and it wasn't the nicest first impression for our guests. I understand this isn't Babs fault, but she might want to source a new company, or set clearer expectations for them. 


All in all, wouldn't change a thing. Babs was super easy to work with and always available for questions. 

1 Comment

Thank you for your review Whitney! Your group was a pleasure to work with. The massage and wine credits were supposed to be communicated to the guests by the hotel. As soon as I got an email from a guest about the hotel not being aware of it, I immediately contacted my rep who ensured that all guests had the appropriate credits and would be made aware of it. I do apologize that not all were able to utilize it. Thank you again for trusting us with your group!

Share this comment

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...