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Riveria Maya Corridor
Couldn't be happier...Not a single complaint..have your wedding here
This is a review of:

Excellence Riviera Cancun Luxury Adults Only All Inclusive

Detailed Ratings
Accomodation Value:
5.0
Communication:
5.0
General Location:
5.0
Wedding Sites:
5.0
Wedding Value:
5.0
carolynac

By carolynac, · 1,245 Views · 2 Comments

Pros: EVERYTHING; on-site wedding coordinator was amazing (Gloria); service; rooms; clean; food; location; beach; food
Cons: None. Only complaint is that we should have stayed there for our honeymoon

The Excellence Riviera Cancun (ERC) is beyond amazing. We had 86 guests attend our beach wedding and not a single one had a complaint.   With a wedding of 86 people I was expecting at least one thing to go wrong and I was very surprised that nothing did. In fact people loved the resort so much that they are already planning family trips back there. Everyone raved about how wonder the resort and travel company were!. 

1)On site wedding coordination- Gloria was amazing! I have heard horror stories about other resorts that are hard to work with and nothing goes right, this was the complete opposite. Gloria always emailed me back promptly. she helped me coordinate our flowers, cake, food, DJ, and photo booth. I sent her pictures of what I wanted and she made it happen. Even when what i wanted wasn't offered in their wedding look books, all i had to do is send a picture and it happened. I honestly don't think she knows the word no at all. Gloria made this day and weekend amazing for us. 

2)Travel agent- Divine Destination Weddings & Honeymoons- We used DDW to coordinate all of our guests. with 86 guests you can only imagine how hard it would be. They negotiated a group rate, provided transportation to and from the resort in Cancun and helped with any other needs that came up.  DDW was amazing!!! everything was executed flawlessly and every single guest was happy with them. My Coordinator April sent me updates on who has booked as they booked so that I could be kept informed. She also helped negotiate some perks for us once we arrived to the hotel. Overall their service was much needed and wonderful. I highly recommend using them. I plan on using them for all of my travel now not just group travel. 

3)Food- the food was very good. Much better than most all-inclusive resorts. Many of the wedding guests commented on how great the food was. All of the restaurants were very good and true to their theme.  Room service food was also very good. Our actual wedding food was amazing! Actually the best food we had all week. 

4)Rooms- the were great! very roomy and sunny. The rooms look exactly like the pictures on-line Swim out rooms are awesome. The excellence club is also pretty cool as you get access to a private pool, beach and lounge. The lounge has very expensive alcohol you can drink and snacks all day. If you can afford the upgrade its nice but you will be just as happy without it, they treat everyone great there so you don't need to be in the VIP area to be treated like one.  

5)Beach & Pool- The thing i loved the most about these were the abundant amount of chairs at both. It was very nice not to have to fight for chairs every day! They were also very clean. There is a brick pizza oven at the pool which is kinda fun. also soft serve ice cream yummy! If you want a more fun environment you can go to the main pool where there is live music but if you prefer a quieter time you can hang at one of the other pools where it is very calming and relaxing. I loved the options for our large group and i know the older guests did too. 

6)Nighttime shows- the shows were fun and well put together. the outdoor theater was awesome and served as a great meet up spot. it was also a nice place to hang in the shade during the day. The disco is fun, not always packed up a good amount of people in there having a good time and dancing the night away. 

7)Service- AMAZING! all of the staff is so nice to everyone. The the service at the pool and beach is also very good. They must train their people to never say NO and to make it happen because that is the type of service you get from everyone at this resort. I asked for a cheesecake at a place that didn't have it on the menu and their response was do you want it round or square? I had to say I didn't need a whole cheesecake just a slice and of course they brought me one. The service is impeccable. 

 

Overall I would highly recommend this resort for your wedding! Gloria will make it perfect so you can relax. There is something for everyone there. You will not be disappointed. Choose the ERC for your wedding and use Divine Destination Weddings and Honeymoons for your planning and you will not be disappointed! 

 

2 Comments


Thanks for this review. Reading this has reaffirmed why we chose this amazing resort! Happy to hear it was everything you'd hoped for and more :)

 

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