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Juan Carlos Tapia Review
This is a review of:

Juan Carlos Tapia Photographer - Los Cabos, Mexico

Detailed Ratings
Communication:
1.0
Performance:
1.0
Value:
1.0
katydid

By katydid, · 2,360 Views · 7 Comments

Cons: slow to respond. slow to get photos. quality of photos did not meet our expectations

We used Juan Carlos for our wedding at Dreams Los Cabos and would not recommend him to future clients.  It took longer than stated in his contract to receive the photos and we were extremely disappointed in the quality of his work.  He was quick to respond before we paid him but after the wedding the responses were limited and did not address our questions.  We had to initiate all contact after the wedding and press him to receive the photos, which ended up taking just over 6 months.  Highly recommend looking for another photographer.

7 Comments


WOW I am going through the EXACT same issues as you are with him. I got married Oct 27, 2012 and we STILL have not received our photos as yet. He's only sent us a few pics on a slideshow, which we had to constantly ask him for so we can send something to our friends and family. He was quick and eager to email us about payment, but did the disappearing act right after he received it. Overall he's a LIAR and very UNPROFESSIONAL :-( :-(

I'm SO disappointed with his lack of customer service, its down right disgusting and totally aggrevating. I would NEVER recommend him to any bride/client. There are tons of other talented (more professional) photographers in the Cabo area. No bride should ever put up with this behavior.

 

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I know exactly how you're feeling and truly hope your photos turn out great. It rained on our wedding day which I guess threw him off of his game - all of our ceremony photos were too white/over-exposed, which meant you couldn't see the gorgeous sand and ocean in the background (which is the whole point of getting married where we did!) I asked him to fix them and we went back and forth for several more months. Keep in mind this was already 6 months after our wedding date...In the end we never got the photos corrected (other than a few shots that weren't worthy of printing) or compensated for his error in any way. I was much too forgiving in our review and know exactly what you're going through. It's extremely frustrating and upsetting - it's one of the most important days of your life and it's a shame to have a photographer tarnish even a small part of that memory. Hang in there!!

 

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I'm so sorry about your photos. He's just horrible! All the reviews online gave him such praises. Its really just awful. If I could do it all over again I would have just hired a fantastic photographer from NY and paid for his/her travel arrangements. That would have been cheaper than what I paid for Juan Carlos. I just hope I get my pictures soon. I'm just so disgusted with him at this point. I will keep you posted on this crisis :-( :-(

Thanks for sharing your story, it helps in a way knowing that I'm not the only one going through this.

 

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How many photos did you receive in total? He took pics of our ceremony and reception. And we also did a Trash the Dress session. So far we only received 100 pics on the slideshow, which didn't include any of the pics we took on the beach or the TTD. So Frustrating!!!!!

 

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We received several hundred photos so don't be fearful that you won't have a ton of options. You're very lucky to have gotten 100 already! :-) Did you like the ones you've seen?

 

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We FINALLY got our pics not too long ago. Overall the pics were good, but not great or outstanding. Anyone with a really great camera and a decent eye could have taken the same pics he did. He really wasn't worth the money. Unfortunately I can't go back in time and get a new photographer. But my husband is going to work on the pics and make them more creative. So I shall see.

My friend got married last year as well and her pics are stunning. This photographer's style is what I was expecting and wanted. http://americanvirus.com/2012/09/christina-adam-get-wed/

 

 

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Well I'm glad you got them! Hopefully the hubs can make them more creative so that they're more in line with what you were expecting. YES! That link is exactly what we were hoping for as well. Gorgeous!!

 

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