By J-me, · 166 Views · 0 Comments
We hired DJ Mannia for our wedding at Aventura Cove based on positive reviews. Through the pre-planning, they responded to emails promptly, sent me a template asking for our special songs (ie. first dance, bouquet/garter toss, cake cutting, last song, etc.), and for the package price, had some great perks - lit dance floor, party props, fire sparklers. Because of this, I was fully confident in their services...
Unfortunately, the day of the wedding we were let down. Even though they had our playlist & special songs a month before the wedding and even though they had been at our resort setting up for hours prior to the reception, they waited until MINUTES before our reception started (interrupting us during pictures after the ceremony, in front of our guests) to tell us they didn't have the mother/daughter song (Carrie Underwood - Mama's Song) I had emailed (this was important, bc it was a surprise for her & was in honor of her in leiu of a father/daughter dance). We waited while they 'tried' to download the song, until finally a guest of ours went to their room to download it - all in all, they cost us an hour of our reception! They also got the bouquet toss song wrong (Beyonce - Single Ladies, which was NOT the song chosen), as well as the last song of the night. In addition, they waited until 30 min. before the reception was over to do the fire work/sparkler 'show' - which was after our photographer left.
All in all, we are a VERY laid back couple and hate to complain - hopefully, this was just our experience because I've read positive things about them as well. Sadly, we were just very disappointed with the overall service they provided.