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This is a review of:

HDC Photo- Huellas del Caribe

Detailed Ratings
Communication:
5.0
Performance:
5.0
Value:
5.0
TTrax

By TTrax, · 181 Views · 0 Comments

Pros: photographers were fun and creative, customer service was fast and answered all my questions the first time
Cons: didn't erase bystanders from photos

I loved working with HDC Photo! I had been planning to go with the resort photographer, but after seeing samples from the resort I wanted something more professional and creative. That's exactly what I received with HDC Photo.

 

I emailed Arnaud (the owner) to get more information on packages and based on my experiences working with other vendors in the area, I hoped to get a response within a few days. Within half an hour (yes! really!) I received an email from Arnaud and he sent me the pricing packages. Based on the speedy customer service alone, I would go with HDC Photo. Pair that with beautiful pictures and you can't go wrong.

 

We purchased the 3 hour Silver Package for the wedding day and also purchased the basic Trash the Dress photo session as well. On the wedding day, Rodriguez showed up half an hour early and I was so impressed! He was very easy to work with, was artistic and creative and that really showed in the photos. We have so many wonderful ones from which to choose. My entire family loved him!

 

On the day our Trash the Dress session was scheduled, it poured rain immediately before our scheduled time. Milan called us at the resort and asked if we could push back the shoot. We were able to fit in a very fun session before he had his afternoon photo session at another wedding. Again, I was really impressed with the customer service - trying to work with us to make sure we got the photo shoot in, despite how hectic Milan's day had now become. Again, we got wonderful pictures - Milan did a great job getting the "sultriness" out of both of us (which I didn't know I even had!). Our favorite part was when we were asked to kiss for certain pictures and Milan would say, "kissy, kissy." We're still saying that to each other even a couple months later. We loved the experience!!

 

Two day turnaround time to get our pictures back and we met with Arnaud to review the pictures. On the spot, they were even better than I was anticipating!! Arnaud was great and gave us enough time to review  each ones - and I'm pretty sure we even got a few extra pictures that weren't initially in the basic packages we paid for.

 

I am still a happy, gushing bride because of the experience. Pictures were really important to me and we now have so many wonderful photos!

 

There's only one thing that I was hoping for: to erase bystanders from the photos. Getting married on the beach, there's obviously a lot of bystanders that I didn't want in the pictures. However, the photo angles were so good that many of the pics didn't have the bystanders in them. Also, I didn't ask about this before I booked and since I got the basic package, it probably wasn't included anyway. And for me, this wasn't a deal-breaker. I would still have gone with them regardless because I am certain I would not have had a better experience anywhere else.

 

I really, really enjoyed working with HDC Photo. Thanks to Arnaud, Rodriguez and Milan for making my wedding day and photo shoots absolutely wonderful!

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