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Destination Wedding Vendor Reviews
Ocean Photo Studio

Ratings Distribution

76%
14%
3%
1%
2%
4%

Detailed Ratings

Communication
Performance
Value
(Rated 4.5 stars with 144 reviews)
About:
We are a company dedicated to create unique memories in photography and video for weddings and groups, we work in parnership with kodak u.s.a and several of the most exclusives hotels in Cancun and Riviera Maya such as: Palace Resorts, Barceló Hotels, Hard Rock Resorts, Fiesta Americana Coral Beach and other prestigious resorts at many destinations such as: Cozumel, Isla Mujeres, Playa del Carmen and Mexico.

We are experts to tell without words one of the most important days in your live.

Member Reviews

Pros: NONE
Cons: A CONTRACT WAS AGREED YET NEVER HONORED. THE PHOTOGRAPHER DIDNT TURN UP. THEY TRIED TO MAKE IT SOUND LIKE IT WAS OUR FAULT. THEY WERE NOT INTEREST
PLEASE FIND BELOW THE EMAIL CONVERSATION THAT I HAVE HAD WITH THE MANAGER OF THIS COMPANY WHO HAS REFUSED TO GIVE ME TH CONTACT DETAILS OF THE OWNER AS I BELIEVE THEY SHOULD BE AWARE OF THE EXTREMELY BAD SERVICE THIS COMPANY CAN GIVE.   PLEASE READ RIGHT TO THE END TO SAVE YOURSELVES A LOT OF DISTRESS AND HEART ACHE.   FIRST EMAIL:   "To whom-ever-it-may-concern:   Please forward this on to Senior Management:   I would like to make an official complaint. We had been sort
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Pros: Lovely people, on resort an moon palace, fairly priced
Cons: None
AWe have just received our photos and DVDs!! :-) They are amazing, we have 2 photo books, large and medium and we let ocean pick which photos to put in them both. We were not disappointed :-) We would highly recommend using ocean and smile market. They are so friendly ( mario our photographer and the videographer) nothing was too much trouble for them. We told them certain shots we would like and they were happy to do them and more. We had 6 hours of photography and 4 hours of videography. We
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taylorabigail

By taylorabigail, · 4 Comments

Pros: None
Cons: lost our photos, unorganised, unprofessional
We used Ocean Photo for our wedding at Moon Palace on May 30th earlier this year as they were recommended by the coordinator. They didn't tell us on the day or during the rest of our stay but it turns out they lost half of our photos. They even had the cheek to send the albums out starting at the ceremoney (no getting ready sessions, horse & carriage or ceremony entrance) & not even say anything. It took them 3 months after our wedding for them to admit they had lost them. Obviously I wa
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kristindacey

By kristindacey, · 0 Comments

Pros: Nothing
Cons: They ruined my wedding photos, they ruined my wedding video
I could not believe it when I got my wedding photos.  It seemed like Carlos knew what he was doing, but you couldn't see family members in my small family pictures (two of my uncles and cousin were hidden in one).  Come on - it is the photographer's job to make sure you can see everyone in a 8-person photo.  The photos on the beach were blurry.  The photos during the cocktail and reception were horrible.  I don't know how else to describe them.  Everyone I have shown them to could not believe ho
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vickiea

By vickiea, · 2 Comments

Pros: Fun, punctual, flexible, creative, and made every moment feel natural.
Cons: Wished we had purchased additional time for photos for family and friends
Ocean Photo Studio was very easy to work with, they were flexible with time changes due to the weather conditions and scenery. Adriana, our photo coordinator, was very attentive and called and notified us of every detail regarding the photo shoot and video prior to our wedding. Eliseo, our photographer, is an asset to Ocean Photo Studio as he did an amazing job with our photo shoot. I've never had a photo experience were it was so natural and it felt so easy to do. He was very creative, respectf
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Pros: Wonderful photos & video, great to work with from beginning to end, very professional!!
Cons: I have no Cons!
After reading mixed reviews of Ocean Studio I was a little hesitant on picking them for our wedding photography, but I am SO glad that I did!! We were married at Moon Palace on May 31st, 2013. I worked with Adriana through the whole planning process and she was wonderful to work with! She responded to my emails within 24 hours and had an answer for all of my questions! We went with the deluxe photo package + video which included 5 total hours of service (getting ready pictures, ceremony, family
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eli902

By eli902, · 0 Comments

I was a bit hesistant on booking Ocean Photo Studio for my wedding that is 3 weeks away. I've read so many mixed reviews, regardless I proceeded to book for my big day.  I had several questions to ask about my pictures. The manager responded very detailed, she read my email thoroughly even pointed my date of arrival and made several suggestions and answered all my questions. I'm looking forward to the experience with them and providing all brides out there a full review.
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Pros: Professional, easy to work with, clever photography ideas, really nice
Cons: Wish the photographer had captured some shots elsewhere in the hotel, in addition to the beach shots
My husband and I got married at the Beach Palace on July 12th, 2013. We upgraded to the Classic Wedding Photography Package with Ocean Photo Studio + paid for a video of ceremony + a getting ready photoshoot before the ceremony. I was extremely pleased with the services that Ocean Photo Studio provided us. I was running a bit late for the ceremony, and I felt no pressure from the photographer as she was taking photos of the bridesmaids and I in our room getting ready. She just went with the flow
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jdtboyd

By jdtboyd, · 1 Comment

Pros: Friendly, Helpful, Answered Numerous Questions
Cons: Unable to select photos included in Photo Books
My husband and I were married at the Beach Palace resort in Cancun during Memorial Day weekend 2013.  We were very pleased with the professionalism and quality of the photos provided by Frnasico and Staff.   We upgraded our package and received three (3) CDs of photos.  Francisco made special arrangements to make sure that we received photos at all of our wedding events.  We decided to have our ccoktail reeption the Friday night before the ceremony instead of before our reception.  It is n
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S - H

By S - H, · 1 Comment

Pros: Easy to organise, greeted warmly, delivery excellent, lovely photographer, amazing photos.
I am so very thankful to Ocean Staudio for my wonderful photographers taken at Moon Palace in April 2013.  It is a worry when it is such a special day, will the photos be good, would it be worth the money, would they arrive???  Well yes, yes, yes!!! The photos are amazing, cant fault at all, the photographer captured all our moments, certainly worth the money, they arriived in the UK via UPS delivery in perfect condition, I was given a tracking number and followed to delivery from Mexico to the
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alimiller

By alimiller, · 0 Comments

Pros: Easy, convent, outstanding direction
Cons: Nothing
AGreat people to work with.. Can't wait to see our pictures from our elopement style wedding .. Couldn't ask for better ppl to work with.. I felt calm, relaxed and easy going all day.. It was just the two of us here in Mexico so I know I'll have amazing before and after pictures to show our families..
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Sara Partch

By Sara Partch, · 0 Comments

Pros: Easy, friendly, amazing pictures
Ocean photo studio was amazing, our photographers were polite, fun and knowledgeable. They helped capture our wedding in the best way possible. The facebook website was fun to use. I would look at peoples photos from the hotel we were getting married at to give my an idea of what some of the photos looked like. I also won one of the photo contests on facebook. Overall my experiences with OPS were wonderful
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Pros: Very easy to work with, recieved all of the pictures taken.
Cons: Didn't get to choose which pictures were printed for us.
We got married at Barceló Maya Palace December 8th, 2012 and used Ocean Photo Studio for our wedding pictures.  They were very professional and easy to work with.  It was so convenient that they were located on the property so if we had any questions at all they were right there.  We were unsure who to use since we had never been down there and it was our wedding coordinator at the resort that referred them.  Once I contacted Ocean Photo Studio they told my to "like" their page on Facebook so I
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tracypen

By tracypen, · 0 Comments

Pros: Outstanding photographer with a lot of ideas for good photos. Selected beautiful backgrounds. Spoke English so he was easily understood. Creative.
We were married at the Barcelo Palace Deluxe May 6th, 2013. This event was more than we could have ever dreamed of. The setting, the staff and the hotel were the best. Our wedding planner, photographer and dinner staff were outstanding. We don't have our pictures back yet but they should be here any day, we did get to look at them before we left to come home and we were so excited at how many great pictures there are and that was before they were touched up at all. Everyone was so friendly
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Holly Scobie

By Holly Scobie, · 1 Comment

Pros: Great prices and Great service
Cons: Nothing
We had a wonderful time with our photographer MANNY. When he got to my room for the getting ready photo shoot he immediately introduced himself to me and everyone I was with. He was very easy going and got right to it. I love the fact that he told us what he wanted us to do to get the best shots and he explained what type of pictures he was taking. I was worried that being in Mexico we would have a hard time understanding him with the language barrier and all but he spoke fluent English and we l
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RolphTurley

By RolphTurley, · 1 Comment

Pros: Friendly service
Cons: none
Chose Ocean photo becuase they were the reccomended photographers of our hotel Barcelo maya.   we met them before the wedding and had a great meeting to finalise the package that we wanted, they made a reccomendation to a different package which we are so glad we did as for not much more money we got another hour which ment we could enjoy time with our guests ratehr then just having our own photo shoot. their offie is lovley and has a collection of example photo books to look through.
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Dani Wilke

By Dani Wilke, · 0 Comments

We got married on January 26 at Moon Palace. We had the Ultimate Photography Package, so needless to say we got a TON of photos back, along with the one hour video service. Both my husband and I were very impressed with the pictures that we got back, along with all of the photo books. We did pictures by ourselves and pictures with the wedding party before the ceremony and after the ceremony we did more wedding party photos along with family. We also did sunset pictures with just the bride and gr
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Kfrieske

By Kfrieske, · 0 Comments

Pros: Captured intimate moments of couple getting ready, during the ceremony and great group shots
My photographer did a great job capturing my husband and his groomsmen getting dressed and ready for the ceremony. He did such a great job during the ceremony and after that people who have viewed my photos are going crazy over them. People said it brought them to tears... I can't express how happy I am with the great job that was done. And the photo books that we ordered were really high quality. We were impressed and would recommend them to every couple!
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ozziebaby1

By ozziebaby1, · 0 Comments

I got married last year and used Smile Market to do our photography and they did a wonderful job! From the wedding planner to the photographer our expectations were exceeded far beyond how we thought it would be. I would recommend a destination wedding to anyone contemplating getting married in Mexico. Everyone who attended my wedding and saw the photos said it was the most beautiful wedding they had ever been to, and of course loved the photos!
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aduncan

By aduncan, · 0 Comments

Pros: Great Service, Amazing Photographer, Organized, Detailed, Took Care of the Little Things, Gave 110%, Made Our Wedding Perfect
Cons: Wind
We had the complimentary wedding and added photo package A, videographer, an extra hour of photos (I recommend this), digital images on cd (loved this because at home I went to Walmart and was able to print pics in any size and anyone I wanted), horse and carriage, and the Mexican trio.   We had our wedding at 2pm. We won from the Ocean Photo Studio FB page a getting ready photo session. ENTER ALL OCEAN PHOTO STUDIO FB CONTESTS. It was well worth it. Diego, our amazing photographer came, a
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gabbi611

By gabbi611, · 0 Comments

Pros: Creative, friendly, fun
Cons: none
We just got married on 11/6/12. The wedding was at the Moon Palace. Everything was perfect and our photographer captured every moment for us to remember it. We had Roy as our photographer and we loved him. He was there for every moment but it never felt like he was there. All of our guests were very impressed by his skills.   The following day we did a trash the dress session at the Beach Palace and requested Roy. Once again amazing. He was creative with the pictures and made sure we had a
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katyabogat

By katyabogat, · 1 Comment

Pros: none
Cons: lots of it
We got married in Barcelo Maya Palace and were recommended by mu wonder full wedding coordinate Claudia to hire Ocean Studio for our photo. I am so disappointed in their service and lack of communications. I would rather pay not to have them . 1) Person who was taking our request spoke little English!!!!! 2) Photographer could not locate my room (even thou their office located in the same resort) 3) When the photographer finally arrived he was so disoriented and could not tell me what t
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Spin2Chrysalis

By Spin2Chrysalis, · 0 Comments

Pros: Punctual, task-oriented, professional!
Cons: Language barrier, but that is to be expected.
We had a destination wedding at Beach Palace REsort in Cancun, and while we were there we decided to do our engagement photos there with all the beautiful scenery. Our photographer for our engagement photos was Carlos and he did an AMAZING job!! My fiance and myself were so comfortable with him, which translated into fantastic photos with gorgeous posed and candid shots.   Our wedding photographer was Cozumel and he also did an amazing job! We ran into a minor glitch because I speak absolu
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paula131

By paula131, · 2 Comments

We was just married less than two weeks ago (September 5th, 2012) at Beach Palace, Cancun. All I wanted from my wedding is for my guests to be happy, and to have amazing pictures. They fulfilled every wish I had that day. I got a copy of all my pictures today (I live in Italy, so they were really fast!!!) in two CDs, plus two beautiful photoalbum with the edited photos. The pictures turned out so well, that here, less than 24 hours after seeing them, I had to write a review. The photos are absol
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cgreenlee

By cgreenlee, · 0 Comments

Pros: The photographer was amazing and was easy to work with with. He was willing to take how ever long we wanted for our photo shoot.
Cons: Waiting for them to come in the mail. but they came a week after my wedding, carefully wrapped and protected!
I was skeptical at first for I live in the United Sates and hired Ocean Photo studio over the internet with my wedding coordinator provided by the hotel.  Well let me say I was more than pleased with the professionalism and true talent of the photographer! He was great and was willing to take how veer long to ensure we got the best photos.  When they came in the mail, I was even more pleased.  The quality was the best and the pictures looked amazing.  i in fact ordered the disc which is copy rel
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