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Destination Wedding Resort Reviews
NOW Jade Riviera Cancun

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(Rated 4.5 stars with 54 reviews)
Rated #3 of 84 Riveria Maya Corridor on BDW

Now Riviera Cancun Resort & Spa All Inclusive 
Unidad 26, Puerto Morelos, 77580

This design property is situated near a Puerto Morelos beach. Area attractions include Crococun Zoo. 

NH Riviera Cancun All Inclusive has a private beach, a tennis court, an outdoor pool, a spa tub, and a steam room. NH Riviera Cancun All Inclusive features a full service spa. 

Business amenities include a business center, wireless Internet access (surcharge), and meeting rooms for small groups. Event facilities include conference rooms. Guest parking is complimentary. The staff can arrange tour/ticket assistance and wedding services. Additional amenities include a fitness facility, a children's pool, and valet parking. 

Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. Business friendly amenities include wireless Internet access (surcharge), desks, and direct dial phones. Complimentary bottled water is provided. Bathrooms feature jetted tubs, separate bathtubs and showers, and bathrobes. All guestrooms at NH Riviera Cancun All Inclusive are non smoking. Notifications:Guests must be at least 18 years old to check in at this property. Additional fees and deposits may be charged by the property at time of service, check in, or check out.

The preferred airport for NH Riviera Cancun All Inclusive is Cancun, Quintana Roo (CUN Cancun Intl.) 23 km / 14.3 mi. Distances are calculated in a straight line from the property’s location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0. 1 mile and kilometre.

Member Reviews


By Canela3009, · 0 Comments

Hi im planing my wedding at the Now Jade resort but cant find any reviews about weddings of 10 or less guests.   please comment if you have any input.     thank you! 

By rightridgeway, · 0 Comments

Pros: Food, beach, service, wedding staff
Cons: None
Our wedding was unbelievable!  We also had very little communication with wedding staff ahead of time, but it all worked out very well. Tips and things to watch out for:  read your contract very carefully and choose your options wisely.  Remember that taxes are steep and ours amounted to $500 (which was our deposit amount and we did not add any extras, so our Divine package final payment was $3300).  The sound system is extra, no matter what package you choose.  We did not use it on the beach an

By slester05, · 1 Comment

Pros: Beautiful Resort, Great Staff, Clean, Good Communication
Cons: The Beach (seaweed, rocks)
I used this website extensively when planning my wedding, so I feel compelled to write a review - echoing what everyone else on this board has said, don't worry about a thing! They do multiple weddings every day and have it down to a T.  I had very little communication with wedding coordinator (Pilar) beforehand, mostly because we did a lot of things last minute, and everything still turned out perfectly and I had the wedding of my dreams.     Wedding details: 50 guests Coordinator: Pilar

By emb0017, · 0 Comments

Pros: Staff
Cons: Beach
Pros: Resort was beautiful Wedding set up was great Staff was SO nice and hilarious Entertainment Preferred pool and lounge were amazing Rooms were gorgeous Infiniti pools were awesome Cons: Witnessed several falls daily, know of 2 people who broke something (short of redoing all flooring in the resort, I don't know how they'd fix this...even with dozens of workers squeegeeing the floors and U.S. taking baby steps everywhere, it was brutal) Food was blah Wedding coordinato
Pros: Great Drinks, Amazing Food, Great Wedding Coordinator, Great Location, Great Value
Cons: Seaweed on the beach
We stayed at the Now Jade Riviera Maya from Sunday, June 14 - Sunday, June 21 with 55 guests (57 including us). Our wedding was on Wednesday, June 17 on the pergola at 5 pm. We had our cocktail hour at the mix bar at 6,, and our reception at Castaways from 7 - 11.    Pictures by Photos in Cancun: https://www.facebook...=1&l=d36589a522   Trash the Dress: https://www.facebook...=1&l=0de529af7e   Slide Show (a nice highlight of all the best parts of the day): https://animoto.com/...1l

By TIAN2014love, · 4 Comments

Pros: Great location, different receptions, beautiful weddings, amazing coordinator
Cons: No discounts, hidden fees and no way to switch things on your package.
I am going to try to keep this review short as possible.    Communication is the best with Now Jade. Even when trying to figure out resorts I found them to reply quickly and efficiently, answering our questions. We had Ariadna throughout the process and she was just lovely.  The resort itself is very nice. We got upgraded to an ocean view room in building 1 which is where I wanted to be. It is a building in a great location. The beach is nice even though it is rocky. Mexico doesn’t have the n
Pros: Venue was breathtaking, wedding day went off without a hitch!
Cons: Hidden/Changing Fees, no ability to exchange package services that you don't want/need
Hello future Now Jade brides.  Sorry in advance for the novel I am about to write. lol.  I figured I should include as much information as I could think of, to help future/potential Now Jade brides.  This website was an absolute godsend.  I seriously don't know how people had destination weddings before this site.    We chose Now Jade based on the reviews on this website.  It was not an easy decision given all of the options out there, but we are so happy we chose Now Jade for our January 29,

By Meg32IL, · 11 Comments

Pros: Pretty much everything!!!
Cons: No email response at time, No budlight as advertisted
Pre-Planning - was a breeze with the help of this website and the wedding coordinators. We decided to let everyone book on their own because people were finding rates from all different sites that they were happy with and our guests wanted to come and go different dates and times. We had a total of 70 guests!!   Nov. 4th - Arrival was a breeze. We had a private transfer through our travel agent so the resort let us transfer the private transfer included with our package to my parents (it inclu

By candle23, · 7 Comments

Pros: Food, wedding coordinator, setting, staff
Cons: Rain!
We arrived on Saturday, October 18 around 5pm. Our package included a private transfer which we opted to take. It is with AmStar and we ended up getting an vehicle upgrade to a beautiful brand new Mercedes. Watching them pack in all of luggage was interesting but hey made it work! We stopped at the airport bar before getting into the car and grabbed two beers and two bottles of water for the drive. The drive to Now Jade was super quick, and friendly. When we arrived we were brought to the pre
Cons: The wait staff muscling money out of one of our wedding guests! Bad taste in the mouth!
Well, we have been back from our wedding/holiday for about 3 days now. We were married at the Now Jade on October 16, 2014. I am a fairly detailed person so I will include all the other planning details for reference but the star rating reflects the Wedding.   We decided to book the NJ as our Wedding Venue on December 1, 2013. that gave us a 10.5 month window. The decision/booking process was easy. We decided on this resort because of the ease to customize things. I contacted the resort and wa

By mslinda, · 7 Comments

Pros: Ariadna is a fantastic coordinator, organized, hair was fabulous!
Cons: wedding food was ehh and makeup was, in my opinion, horrendous. Our package only included 24 free pictures and the rest you had to pay for.
Hi Everyone,   First off, I want to say DON'T STRESS! It will be fabulous!   The day after we arrived, my now hubby and I met with Ariadna to go over the wedding details. I showed up with my wedding gown, his suit, and all the decorations/wedding favors/etc. Ariadna was very organized. She printed out all the emails I wrote to her, highlighted everything and noted the things I wanted. We went over every aspect of the wedding. We had the Divine Package. I'm pretty organized myself. I had a fo

By stace129, · 15 Comments

Pros: Great weddings, beautiful scenery on terrace
Cons: Busy resort
Ceremony: pergola at 5 Cocktail hour: mix beach bar 6-7 Reception: carnival terrace 7-10 We just had our wedding last week and it was amazing. We arrived 2 days before our symbolic wedding and met with Ariadna right away. We were antsy to get to the pool so we kept it as short as possible. Ariadna went the tough our wedding form and narrowed in on all the details. I have her the few decorations I had and explained what I wanted. She wrote everything down. She also took my dress and my husban

By Michellelepore1, · 8 Comments

Pros: Caters to weddings, detail oriented regarding weddings
Cons: Food, not enough entertainment
Hi Ladies!   This review is LONG overdue. Life got so busy after the wedding but I will try to be as thorough as possible and try to remember everything.   My husband and I arrived to Now Jade on October 30, 2013 with 4 of our guests. We flew Jet blue from NY and the flight was smooth. I placed my dress in the overhead compartment and it was fine, they steam the dress at the resort anyways so I was not worried. When we arrived we had to wait about 20 minutes for the transportation to arrive

By EmmA1025, · 13 Comments

I will try to give as many details as possible but if anyone has any questions feel free to message me!  So first of all I can not believe im actually writing this review! It seems like yesterday i joined this forum and was on here every single day reading everyones posts and reviews and trying to plan my wedding. Now, it came and gone and i wish i could do it all over again!   Arrival to now jade was quick and easy. We arrived with 7 other people, they went to check in and my husband and I w

By RacerBride, · 9 Comments

Pros: Beautiful grounds, fun entertainment, great food/drink service
Cons: Other than waiters and bartenders, awful customer service
I just returned from hosting a wedding of 54 guests at the Now Jade, with the ceremony at the Pergola, the cocktail hour at the Mix Bar, and the reception at the Bamboo Room. I had a blast because I was surrounded by my closest family and friends; however, there were many issues caused by the resort that kept my wedding week from being a stress-free dream. None of which, however, were directly related to my wedding day so if you're having your wedding here--do not worry: it will be beautiful. I

By juicybride, · 22 Comments

Pros: beautiful resort, pleasant staff, wedding coordinators
Cons: Extra fees, no wifi for non-preferred guests, makeup at the spa
I had the best time ever at Now Jade and we stayed for 10 nights. I want to make this as thorough as possible so I apologize now if it's a bit lengthy. Check in: As soon as you arrive, the bell boys will grab your luggage and give you a ticket with the numbers for your luggage. They also grabbed our wedding day attire to get it prepared (they didn't return it until the wedding day but don’t worry they take good care of it). We booked the ocean front room and got a complimentary upgrade to an o

By monigmp03, · 9 Comments

Pros: Resort Photographer Fernanda, Wedding planners, everything!
Cons: none!
I got married at Now Jade on February 8th, 2014. I am still sitting on cloud 9 as I look at our wonderful wedding photos and think of all of the great memories we made. Everything exceeded my expectations. We had 34 guests and choose the Devine Package. Our wedding was on the Pergola, reception in the Bamboo room and cocktail hour at the Mix Bar. Once we arrived in Cancun and went outside and there was a man waiting with my name on a sign. He led us go a Mercedes Town car to take us to Now

By UMassRN007, · 14 Comments

Pros: Beautiful resort, top notch staff, fantastic wedding coordinator!!
Cons: Spotty wifi...
[sharedmedia=gallery:images:73630] Ok, lots to talk about. I’m also planning to do an “after the fact” planning thread, as well as individual reviews for my travel agent and photographer, so I’ll just stick to the primarily Now Jade information here. Planning: First off, I don’t know how I would have ever planned a destination wedding without all the reviews and resources on this site. Truly a life saver! So, let’s get started…We ended up picking the Now Jade due to the great reviews, wedding p

By Danielle2013, · 1 Comment

We were married at the Now Jade Riviera Cancun in November 2013. Ceremony (Pergola): 4pm - it was moved to a 'corridor' at the front of the building due to rain Cocktail hour (Orange Lounge): 6pm Reception (Castaways): 7-11pm We had 42 guests. Wedding Package: Divine Before I begin, I want to say that our wedding week was awesome because for us, it was all about the experience and quality time we spent with our guests. We had a blast, as did all of our guests! I've pointed out my concerns for t

By ironman, · 6 Comments

Pros: Wedding coordinators do a great job
Cons: Food, Communication, Flowers didn't match, added costs for everything, decor not all returned
For those of you who are interested, my husband and I both have a detailed reviews on Trip Advisor that are more resort-specific. I’ll try to keep this review of everything wedding-related only! I’ll also start a planning thread in case you’re interested in that as well! (see http://www.bestdestinationwedding.com/topic/75836-kims-planning-thread-december-2013/) We were married at Now Jade in December 2013 and we stayed for a week, as did many of our guests. Our wedding was scheduled at 3:00 PM

By christina111213, · 7 Comments

Pros: Beautiful Resort, Accomadating and friendly staff, great wedding
Cons: Some Cleaniness and Rocks in the water
Hello! We just arrived back home from our wedding and honeymoon at the Now Jade.  Overall to me it was an absolute perfect day for our wedding on Tuesday 11.12.13.  I’ll start from the beginning of our flight there through the 11 days of paradise.  With a brief overview we were quite pleased with everything from the hotel, staff, food to our wedding.  I am sure you have all read this before about the cups, the bars (especially pool bars) seem to lack cleanliness of cups, I witnessed while we w
Pros: Everything, Beautiful Resort
Cons: Not Many.... Cake Design,
Arrival: When we arrived to Cancun it was pouring raining, I was petrified because all I could think about was how guest spent their money and came for a rainy wedding.  Needless to say that rain only lasted a day!!!  With this being said, I would arrive a day before everyone and/or  leave a day after your guests ( unless this is your Honeymoon) as it will allow you to enjoy yourselves and relax a little before/after the festivities!!!  When you arrive to the resort, you will receive a
Overview: Wedding Date: June 5th, 2013 Package: Divine + extra 1 hour for the reception Guests: 30 (including bride and groom) Ceremony: 5pm at the Fountain Cocktails: 6-7pm at the Mix Bar Dinner/Reception: 7-11pm at the Bamboo Room (originally planned for Carnival Terrace)   The Resort: We visited the Now Jade a year before our wedding and found it just as lovely when we returned for the wedding.  We knew from our first visit that we wanted to stay on the preferred side, so we

By shannonmarie, · 10 Comments

Pros: Wedding planners, locations, everything!
Cons: Super hot in Castaways for reception
Wedding Date: June 14, 2013   Locations: Ceremony - Pergola Cocktail Hour – Mix Bar Reception – Castaways   Guest Count including bride and groom 62   Our wedding was amazing. It was everything I dreamed of! It totally exceeded my expectations!     Resort: The resort was beautiful, just like you see in pictures. Everything was gorgeous, everything was kept clean. I had to stop reading Trip Advisor the closer we got to leaving and I’m happy we did. Some peop
QUICK SUMMARY Resort: Now Jade Riviera Cancun Resort & Spa Guest Count: 22 (including Bride and Groom) Package: Eternity with upgrade to Devine dinner selections WC: Pilar (all email correspondence) and Marie-Carmen (on-site) Wedding Date: May 18, 2013 Ceremony: 5:00pm Pergola Cocktail Hour: 6:00pm Mix Beach Bar Reception: 7:00pm Ocean Terrace     MY REVIEW IS LONG BUT THOROUGH (OR MAYBE I JUST TALK TOO MUCH).  PLEASE FEEL FREE TO READ ONLY THE PARTS THAT ARE
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