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Destination Wedding Resort Reviews
Playacar Palace

Ratings Distribution

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88%
13%
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Detailed Ratings

Accommodation Value
Communication
General Location
Wedding Sites
Wedding Value
(Rated 4.1 stars with 8 reviews)
Rated #7 of 83 Playa del Carmen on BDW
About:
Playacar Palace > CUN > Frac Playacar Bahida del Espiritu Santo > Playa del Carmen > > 77710>Location. Situated on a Playa del Carmen beach, this all inclusive property is close to Xaman Ha Aviary. Features. At this all inclusive property meals and beverages at on site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.Playacar Palace has tennis courts, an outdoor pool, and a children's pool. The property offers wireless Internet access. Playacar Palace has a restaurant, a bar/lounge, and a poolside bar. Guests are served a complimentary breakfast each morning. 24 hour room service is available. Event facilities consist of a ballroom, conference rooms, and banquet facilities. Guest parking is complimentary. Guestrooms. Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. Business friendly amenities include direct dial phones. Complimentary bottled water is provided. All guestrooms provide complimentary bottled water. Bathrooms feature jetted tubs, separate bathtubs and showers, and bathrobes. Notifications:Additional fees and deposits may be charged by the property at time of service, check in, or check out. >The preferred airport for Playacar Palace is Cancun, Quintana Roo (CUN Cancun Intl.) 52.2 km / 32.4 mi. Distances are calculated in a straight line from the property’s location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0. 1 mile and kilometre.

Member Reviews

Pros: Resort was beautiful, service was great, all guests were happy
Cons: Expensive resort vendors, wedding planning communication is very poor (just get your own!)
I would totally rate Playacar Palace 5 stars, but the wedding planning portion of the experience was so terrible.   The Resort:  Fantastic - great service, great experience! 1)  Absolutely perfect location for our various guests - right in the heart of Playa, on a sandy beach with a great pool.  Steps to 5th Avenue and haha, a Starbucks!  It was also convenient to various excursions in the area.  Right next to the ferry to Cozumel, so much stuff was nearby and it was the perfect blend for a b
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FutureMrsNelson

By FutureMrsNelson, · 1 Comment

Pros: Beach, Food, Spa, Service
Cons: Communication, kids, bait&switch, August, Management
Quick Summary The bottom line for my review is that our wedding was stunningly beautiful, the service was stupidly awesome, my reception was perfect (for me), the food was great, and when it was all done, I can truly say it was the best week of my life.  That said, there is a lot the resort can improve on to make this experience less stressful.   Prior to Wedding   1. Choose a Date   This is SO important because there is such a huge difference between “tourist” season and “slow” season. 
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dwbride2014

By dwbride2014, · 3 Comments

Pros: Location, Beach, Food, Service
Cons: Internal Communication
My (now) husband and I first had the idea of having a desintation wedding after spending a glorious week at Sun Palace in Cancun back in April 2011. We had the most amazing time and were absolutely blown away with the exceptional level of service that Palace resorts provided. When our time to get married came, we did a lot of serious research (as in multiple pages of excel spreadsheets with numerous catagories) and partnered with Destination Weddings to help us decide. After going back & for
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Pros: Event venues, spa, affordable group packages, location
Cons: Rain locations, crowds, miscommunications
My husband and I got married at Playacar Palace over Labor Day weekend this year.  We really had a beautiful wedding, but I wanted to give an upfront and honest review about the hotel and our event to help other couples prepare!  I HIGHLY recommend visiting the hotel (and any hotel) in advance!  It's your wedding so knowing what you're getting into, the vibe of the hotel, etc. solves so many issues and worries.  We visited a few and wound up loving some we didn't expect and hating others we thou
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pacificarol

By pacificarol, · 3 Comments

Pros: location by 5th avenue, beautiful beach, great service and wedding coordinator, small and intimate
Cons: spa reservations were a bit of a mess and construction
Hi all,   Just back from our wedding in Playacar. I've included below a bit of info for all future PP brides but feel free to email me directly through BDW if you want any more details:   Quick stats: Size - 78 guests  Events: two dinners before wedding, wedding, brunch after wedding Venues: Cielo Lounge, Luna Lounge, Beach for ceremony, Riviera Ballroom, Italian Restaurant Coordinator: Yazmin (and Dulce at the beginning)     Wedding Coordinator: Ours was Yazmin
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TarahT

By TarahT, · 0 Comments

Pros: great customer service, accomodating, flexible, clean, beautiful,
Cons: outside vendor fees, guest pass fees
Playacar palace is beautiful and the beach can't be beat.  It is very private and clean. All of the workers were up every morning scrubbing the entire place and raking the sand.  They have many activities and some night activities too.  The wedding decorations were wonderful and the flowers were gorgeous.  My family had an awesome time.
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JelBel32

By JelBel32, · 0 Comments

Pros: Beach is beautiful
Cons: Construction is disruptive
AWe spent our anniversary of meeting here last month and loved it. Wonderful place for a dw wedding!
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Pros: Loved the ability to walk into town, food was good, views were great, pool was nice, accomidating to large groups
Cons: Registration was difficult, construction
Here are some pictures I thought might help you guys plan or at least visualize the place J http://www1.snapfish.com/snapfish/thumbnailshare/AlbumID=5354441016/a=10979652_10979652/otsc=SHR/otsi=SALBlink/COBRAND_NAME=snapfish/   As for the rest of my tips, I think it’s easier if I tell you how the week flowed.   Packing: I packed 5 bags. We checked 2 each and carried on 1 bag, my dress, and 2 book bags. The bag we carried on was all the wedding things I knew I’d be upset if it was
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