Destination Wedding Resort Reviews
Grand Palladium Lady Hamilton Resort & Spa All Inclusive
Rated #16 of 80 Jamaica on BDW
Grand Palladium Lady Hamilton Resort & Spa All Inclusive > MBJ > The Point > Montego Bay > > >Location. This all inclusive property is located in Montego Bay. Features. Grand Palladium Lady Hamilton Resort & Spa All Inclusive has a private beach, tennis courts, a spa tub, a steam room, and a sauna. The onsite spa at this property offers massage and treatment rooms, facial treatments, body treatments, and beauty services. Business amenities at this 4.0 star property include a business center, complimentary wireless Internet access, meeting rooms for small groups, and business services. Grand Palladium Lady Hamilton Resort & Spa All Inclusive has a restaurant, a bar/lounge, and a poolside bar. Guests are served a complimentary breakfast each morning. This property provides an airport shuttle (surcharge). Business amenities at this 4.0 star property consist of conference rooms and banquet facilities. The staff can arrange wedding services, event catering, tour assistance, and currency exchange. Additional amenities include a nightclub, a fitness facility, and a seasonal outdoor pool. Guestrooms. Grand Palladium Lady Hamilton Resort & Spa All Inclusive has 516 guestrooms. Televisions are equipped with satellite television channels and pay movies. Guestrooms provide wireless Internet access (surcharge), direct dial phones, and in room safes. All guestrooms provide sofa beds and desks. Guestrooms feature coffee/tea makers and complimentary bottled water. Bathrooms offer separate bathtubs and showers, jetted tubs, bathrobes, and makeup/shaving mirrors. Additional amenities include separate sitting areas, climate control, and minibars. Balconies are featured in guestrooms. In addition, amenities available on request include extra towels/bedding and wake up calls. Housekeeping is offered. Cribs (infant beds) are available. >Sangster International Airport (MBJ): Approximate distance to Grand Palladium Lady Hamilton Resort & Spa All Inclusive is 30 km (18.5 mi).
Pros: Wedding staff was very helpful, food was great for an all-inclusive
Cons: Front desk staff is horrible
It has only been 12 hours since I have been home from my wedding, but I don't feel like unpacking, doing laundry or getting our wedding stuff organized. Plus, the BDW forums were so helpful when planning this wedding that I felt like I had to post a review ASAP. I kept making mental notes of things during my stay to mention in this review, so it's probably going to be super long. Also, just to note, we had a rather large group - there were almost 65 of us total - so some of this was dependent on our group size. I have a handful of pictures right now and am waiting on the professional ones. I think I also have the menu options, catalogs from Jan's and Tai Flora, and a few other forms. If you want to see any of this stuff, just sent me a message with your email and I'd be happy to share! Here we go! THE WEDDING STUFF Overall, I had a perfect day. I loved everything about the wedding and wouldn't change a thing. Minor hiccups here and there, but that doesn't matter. I kept hearing from our guests that it was the coolest wedding they've been to, so you can't beat that. Coordinator: My coordinator was Omeshia, and I thought she was fantastic! As soon as she was assigned to my wedding (which doesn't happen until 6-8 weeks before your wedding, so don't panic), she was so incredibly helpful. I emailed her on a daily basis, sometimes with lengthy lists of questions, and she always responded in a timely manner with answers to every single one of my questions. When we finally met in person the day before the wedding, I had to give her a hug. Also, we did a vow renewal package (more on that later), and she never once mentioned it in front of my mom, which was a huge relief for me. She even gave us a piece of paper to "sign" after the ceremony so it looked like we were signing our marriage license. My family said she was a bit militaristic the day of the wedding, but I didn't mind it at all. I've seen enough WCs at friends' weddings back here in the States that are the same way, so I didn't find that surprising. Omeshia even took over some of the MC duties at my reception, and she had the tables and everything set up the way I had described. I give her an A+. Package: We did the bare-bones Hibiscus package. It's a vow renewal package that has just some very basic amenities included. We went this route for a few reasons: 1) we wanted one of my husband's really good friends to be our officiant and pronounce us man and wife, 2) we brought our own photographers and didn't need the resort's, 3) we wanted to save some money on the package because we had a larger-than-anticipated group come to Jamaica. When you're only expecting 50 or less and almost 65 people show up, it all adds up quickly. But we still had an aisle runner, two floral arrangements at the "altar," a DJ to play our entrance music, and a champagne toast. Even with the most basic amenities, it was still absolutely beautiful. If you need to save some cash, then I'd recommend doing a vow renewal package instead of a wedding one. Ceremony: Unfortunately, it rained on my wedding day, so we couldn't do our ceremony on the beach. We had it in the atrium of the spa, but everyone said it was still gorgeous. My mom even said that she preferred the spa to the beach, and I think she's right. The spa gave people a welcome break from the heat and humidity, and it seemed to fit our group better than the beach would have. Reception: The reception was at the Poseidon, which is on the Lady Hamilton side in Sunset Cove. For dinner, we picked the crab cakes, the steak and shrimp option, and the chocolate mousse for dessert. Everyone thought the food was amazing, especially the crab cakes! There were a few people that asked for a second serving of those. Also, the staff was really helpful; I totally panicked when I realized (moments before dinner was served) that I forgot to get some gluten-free entrees and a vegetarian one. I talked to Omeshia and the chefs, and they were able to accommodate the request, even on the fly. I loved the privacy that the Poseidon offered. There were a few weddings during my stay that had receptions at the Blue Lagoon, and I felt like some of the activities/music from the Infinity Bar upstairs conflicted with what was happening downstairs. My only complaint was that the dance floor and bar were on separate ends of the restaurant. It made the dance floor look a bit empty because everyone wanted to be at the bar. When you're filling out your DJ worksheet, put some songs on there that you KNOW people would dance to. I put some slow songs on there that were my mom's and stepdad's wedding song, my brother-in-law and his wife's wedding song, etc. I also put Shoop by Salt N Pepa because that gets one of my bridesmaids out on the dance floor EVERY time - just some stuff that you know your friends would immediately run to the dance floor when they heard it. I also did "Sweet Caroline" as our final song of the night, and that got everyone on the floor. DJ: Technically, we had two DJs: the resort's DJ to man the iPod and play our entrance songs, and then Irie Jamz took over from 8-10 pm. I'm not super happy with the resort's DJ; he messed up some of the pre-ceremony music and started playing the wedding party's entrance too early. I even had numbered and labeled playlists of what to play when, so how that got mixed up I have no idea. Irie Jamz was awesome, though. By the time they took over, the dinner service was done and it was time to dance. The guys were super cool and even helped out when the resort DJ failed, so I would recommend them. Flowers: I used Jan's Flowers or Jan's Floral... whatever it's called. Their prices were insanely cheap. For my bouquet and six bridesmaid bouquets, delivery and tax, it was less than $400. They even gave us seven boutonnieres, and we didn't even order them. However, I think there's a reason why they're so cheap: our bouquets barely made it through the day. Flowers kept popping out all over the place; we left a trail wherever we went. They were kind of wimpy-looking by the time they made it to the vases at the reception. This really didn't bother me too much; I wasn't too attached to my bouquet because I knew I wouldn't be able to bring it home with me. The boutonnieres held up pretty well, so I took the flowers from those home and plan to dry them and make an ornament or something with them (Pinterest idea, of course). Photographer: Like I said, we brought our own. They're very good friends of ours that just happen to have a studio here in KC, and they were also a part of the wedding. I'll share pictures once I get them. We did a beach shoot the day after the wedding, and some of the photos from that were beautiful. Hair and makeup: Two of my bridesmaids do makeup, so they took care of us. For hair, I was originally planning on going through the resort. I had been emailing with some woman from the spa for weeks, but her last email didn't come until after I got to GP, so I figured I'd just finalize everything in person. Not so much. The woman at the resort had no clue who the woman I was emailing was and wanted to charge some of the girls $140 for a style. There was no way that was happening, but luckily, my photographer's intern offered to do our hair and it turned out great. THE RESORT So, here's where some of the bigger issues come in. Luckily, these didn't have an impact on the actual wedding day, but it did have an affect on some of the guests' stay, and in some cases, the service was unacceptable. First of all, the resort is huge! Communication can be a bit of an issue if you're not relying on your cell phones. We used the Infinity Bar as our unofficial meeting place before dinner, which helped us get some group dinners together. I've read that some people make a list of all of their guests' and blanks next to their names so people can write down room numbers and keep track of everyone. I'd highly recommend this. Front desk: The front desk staff is HORRIBLE. We had a relatively easy check in, but some people waited two hours to check in. When we checked out, we had to be picked up at 5:30 am. I couldn't find anyone at the front desk to check us out and our bus driver was growing impatient. Finally, someone else goes behind the desk to find someone and it turns out she was SLEEPING behind the desk. And here is where their attitude is inexcusable: on our last night there, it rained so hard that my grandparents' ground floor room started to flood. My grandpa requires a wheelchair to get around, so it's not like they could have just left the room. Water was even coming down from the ceilings. My mom called the front desk repeatedly over a 45-minute period while she tried to help my grandparents gt packed up. Every time she called, someone said they'd be there to help but no one came. My mom then grabbed a bell boy (Jimmy, who she said was a life saver) and demanded some help. Jimmy carted her to the front desk and told her to speak to a manager. She went up to one person who said they weren't the manager, so talk to this person. She went to THAT person, who said that they weren't the manager and to talk to this person. This happened two more times before my mom finally went to the middle of the lobby and screamed for someone to help her immediately. By this point, it had been an hour since she made her original call for help and there were now 3 inches of water in my grandparents' room. She said that seven managers ran out from the back to help her. My grandparents finally got moved to another room. I was so frustrated and disappointed that the staff acted this way. There are some times when "island time" is okay, but this was not one of them. Staff in general: Once you get away from the front desk, the resort staff is great. We had several people that knew us by name, called us "Mr. and Mrs Erickson," and made it a point to congratulate us after our wedding day. The only person that asked for a tip was a driver from the airport who did not work for GP. Otherwise, no one ever asked or acted like they expected a tip. The housekeeping was great, too. On the day of my wedding, we tipped one of the bell boys pretty generously and he brought us a tub of cold waters and a bottle of champagne. If you give a little, you get a lot, but even without tipping the service was excellent. Food: I thought the food was pretty good, but there were a few disappointments. The Mexican place is awful! No one was happy with their meal, and the service was so slow. Also, lunch at the Poseidon was sub-par. My husband had the fish tacos and thought they were disgusting. We didn't get to try the Italian or Indian places. I think everyone thought the Creole restaurant was the best, and the buffets weren't too bad either. My in-laws said it was the best food they had at an all-inclusive, and my MIL can be kind of picky. We also ate a lot at the sports bar. I really liked the Jamaican patties and quesadillas. And of course, we had to go to the Jerk Hut in Sunset Cove. It was pretty good; the rice was awesome! The room: We had a one bedroom suite with an ocean view in building 11. I loved our room and have pictures if anyone would like to see. I also liked being so close to the main building; it made running into people a lot easier since everyone had to walk by our building to get anywhere. The downside to that location was that it got pretty loud if they had activities and stuff going on, but it wasn't a big deal. Our pillows were rock hard, though. Bring your own if you can. The room had two balconies, so we got two cool views. It was also perfect for getting ready with my bridesmaids. The other guests liked their rooms too, whether they were the junior suites or one bedroom suites. There was a common problem with the showers, though. I don't think they're set up very well, because a handful of people (including us) had an issue with flooding. Nothing major - they just got the bathroom floor wet - but it happened to a few of us. Excursions: I would recommend talking to your guests before you leave and getting a general idea of what excursions they would like to do. Plan some things ahead of time if you can, because this would help take some of the pressure off of feeling like you need to play hostess. People from our group did horseback riding on the beach, zip lining, scuba diving/discovery dives/snorkeling, and the shopping trip that included Rick's Cafe and Margaritaville. All of these trips were awesome. For the scuba diving, we went with Uncle Stanley's Deep Sea Fishing. They offered scuba dives, discovery dives for those who aren't certified and even a bit of snorkeling at the end for those of us who didn't do either dive. The guys were SO nice, very knowledgeable and a lot of fun. Uncle Stanley is a great guy. If you can, see if you can book through them directly instead of going through the resort. They'll give you a deal because they won't have to pay the resort a percentage. We ended up tipping them very well because we had a blast. For Rick's Cafe/shopping/Margaritaville, we had some people go by bus and another group go by catamaran. Both were fun. Some of us did the cliff jump at Rick's. If you do the jump, just ignore the guys that try to pull you off to the side to show you "the famous Bob Marley cave." There's no such thing. They just take you in some dark cave that's impossible to climb through, then ask you for $20. When we did the scuba dive the next day, I asked our guide about it and he just shook his head. I didn't give them $20 and didn't want to give them anything, but my husband gave them $1. I feel like I'm forgetting something, so I may update this later, but that's it for now! I had a great week, our guests had a great week, and it was a really special trip. We brought our different groups of friends together and they all got along so well. People made new friends and exchanged information, they got to know our families better... it was just a really incredible and awesome experience. Even despite the issues I pointed out, i wouldn't change a thing... well, maybe the front desk staff, but whatever. I'd go back to this resort and would definitely recommend it for your wedding! If you have any questions too, I'd be happy to answer them to the best of my ability.Read more...
Pros: Gorgeous Resort with Lots to Explore & Do
Cons: Not the most Luxurious Rooms, Not the Best Food
So it's been a few weeks since my wedding and I'm just now feeling capable of writing this review :) It's a bit lengthy, but I gained so much information from BDW forums and wanted to pay it forward :) Feel free to ask me any detailed questions about anything. Enjoy planning your weddings ladies and don't forget to let it all go once you're in it.... Where do I start... It was both my Husband (I'm assuming I'll get used to saying that) and my first time to Jamaica and it definitely did not disappoint. We loved all the things we thought we would and, without a doubt, we most loved the laid back friendly people and the lush tropical environment. With that said, we definitely didn't get to take in all that we would of liked to given our hosting of 70 people for our wedding events over several days. We did, however, get to sneak away on our very last day with a couple friends and enjoy an authentic Jamaican Jerk Hut (way better than the resort's) and amazing May River Waterfalls, which are smaller than Dunns River Falls, but completely non-touristy (as in we were the only ones there!). So, if you're looking for a way to enjoy Jamaica without having to stand in line with other tourists, my suggestion is to figure out what you want to see and maybe hire a taxi for the day (definitely negotiate). And so it began.... Rooms & Check In: As other reviews have included and we also experienced, the check in process is not very organized and the helpfulness of the people working the reservations desk was very hit and miss. We had a very large group with high hopes of getting people in a couple villas nearby each other. This is not possible given the above and that everything is "based on availability". Therefore, my advice is too be realistic. Pick your battles as in your family or wedding party that you want close and be happy with the fact that everyone else will be one, two, or three villas away from you. In the end, it was actually nice to not be completely surrounded by everyone, which gave us a bit of breathing room. As for the rooms, we stayed in a one bedroom suite as I wanted an actual shower (not the rain shower in the honeymoon villa) and a space in the bedroom for makeup and preparation (not the bathroom). The rooms were definitely not as nice as I would've liked but the views from the balconies were unbelievable so definitely demand a sea view. They were not bad, but just didn't have the complete luxury feel of some other places I've stayed in. However, this is very subjective and, should not deter you, if the resort meets most of your other wants as it did for me. Resort & Food: Let me tell you, that the resort was absolutely stunning. The pictures do reflect the beauty and there is a lot to take in so definitely go exploring with your map and check everything out. And, even though the resort is quite large, I didn't think the walking was that bad at all especially if you choose a villa closer to the main lobby area where most things are located. The only time we used carts are when we had lots of stuff to move and on the day of the wedding to not exert ourselves. I also loved that there was a lot to explore and many different venues for potential wedding events. They do offer a lot in the way of entertainment as well and seem to have stuff happening every night. I will preface my critique of the food by saying that I live in NYC and am accustomed to and seek out amazingly good food. Therefore, the resort's food did not impress and was very hit and miss. However, this is to be expected given that resort's generally provide quantity or quality. With this said, there were definitely some meals that were good and the food was better than I've had at another resort. Events: We had several events on the resort including: a Ladies Mehndi Tea Party (original location: Gully Beach, moved to rain location: section of Infinity Bar), a Guys Hang Out Event (Miss Lou's Bar), a Welcome Party (Atrium Spa), Ceremony (Garden Gazebo), Cocktail Hour (Infinity Bar), and Reception (Blue Lagoon Buffet Restaurant). We planned out and priced out various different options for each event and negotiated prices with the weddings department. In the end, I think we did pretty good as far as getting the most bang for our buck. Gully beach is an awesome location for a more intimate gathering as long as you can stand being outside, but unfortunately it rained so we had to move our ladies tea party to a section of the Infinity Bar, which worked out OK. Miss Lou's Bar is a great place for guys to hang, smoke cigars, play poker, etc. and is located in the middle inside location of Infinity Bar. Our Welcome Party was at the Atrium, which is a stunning location and had I known in advance that it was going to down pour on my ceremony, I would of chosen to move to this location. We had a cocktail party here with desserts and open bar and the DJ's PA System Rental, which we used for our friends and family to perform for us as in an Indian Sangeet without the dancing. Our Ceremony was at the Garden Gazebo, which is a stunning location and, even with the rain, the view is breathtaking. It's also perfect for a Mandap if you're having an Indian Ceremony as we were. Cocktail Party was a the Infinity Bar as well, which was nice but they lined up the chairs and tables in rows and I would of preferred them to be in circles so that's the only thing I'd change about that. The Indian appetizers from Bhogali Restaurant were way better then the entrees. Our Reception was at Blue Lagoon Restaurant, which they block off a side section so that you have one bar, a dance floor, and tables for your event. We had them change the dance floor location so that it was in the middle of two wings of tables, which we recommend instead of having off to the side. This way everyone can feel part of the action. The food definitely wasn't as great, but we have high standards. To be honest, we were also all so drunk and too busy dancing to pay as close attention to the food. We also didn't even cut or taste our cake as we didn't want the party to stop :) My big suggestion would be to have fans at your reception as well as daytime events, since it gets incredibly hot when you're dancing the night away without AC. Everyone was soaking wet! Photography: We used Brian Nejedly (http://www.briandesign.com/) as our Photographer and he worked with a Videographer named Noel. He was originally going to have his wife do the videography as he has starting to offer it as well, but she wasn't able to so I'm guessing he worked something out with this videographer and an assistant, who were both very good as well. Brian is a great guy, warm and personable. He got along with everyone and even brought a couple of our friends to the hospital for their son who had been sick for several days and needed IV fluids. His prices were also very reasonable and we have over 1,000 photos to pick and choose from when it was all said and done. The only not so great aspect is his website, which isn't the most user friendly to view pics on and he definitely could have been a bit more take charge as we had a large wedding party with a lot of drinkers and they definitely needed to be given orders to get pictures we needed. It's a good thing I have such a big mouth or we wouldn't have gotten any of the formal shots :) Brian was also very quick and provided us with a slide show for our local reception, which was just one week later. We also received the link to all of our photos in that time frame as well. We're still waiting on revisions to a short highlight video and the full video coverage, but I believe video always takes longer. Overall, working with him was a great experience and I'd highly recommend him. If anyone is interested, feel free to check out our photos at below link. Gallery Link: http://www.simplephoto.com/BrianDesign_MalharDanielle5263.htm Password: dandy Makeup: I used Pretty Faces Makeup as I felt the most comfortable with Peter's pricing, quality, and customer service. Both Peter and her hair stylist (so sorry, I forget her name) were great. They showed up an hour early and ready to work. We definitely had to give them some guidance on color choices and hairstyles, but everyone seemed pretty happy with how it all turned out. I absolutely loved my look :) They also weren't required to pay a guest pass to get on resort so that made it even cheaper, which I was happy about. Pretty Faces- Peter Gaye Rose Tel: 876-844-8906 email@example.com, firstname.lastname@example.org www.facebook.com/prettyfacesjm www.makeupartistdirectory.com/prettyfaces www.prettyfaces23.blogspot.com Wedding Coordinator: Lorraine was our Wedding Coordinator and Erica, the Weddings Manager, also helped out a lot (I think because it was a big wedding). She was pretty awesome all around. There were a couple moments that I could tell they weren't too happy about us continuing to negotiate as we were pretty persistent about saving as much money as possible seeing as how we were having several events for over 70 people. They handled it in stride, however, and were supportive throughout it all. Even asking if I wanted to change location right before walking down the aisle :) Pandit & Mehndi Artist: So the big reason we choose Jamaica was because there was a resort with an Indian Restaurant and an available Pandit (Pandit Lyle Nathan Sharma) and Mehndi Artist (Shakira Khan) who lived on the Island. Since we were having two receptions (one in Jamaica & one local), it was very important for us to save wherever we could. Therefore, these were huge positives seeing as how we did not want to have to pay to fly out vendors. However, we definitely wish we had spent the money and done so. I'm not really one to give bad reviews, but I was not pleased with either the Mehndi Artist or Pandit. Perhaps, my expectation is high given that I've had mehndi done in India and been a part of previous pooja's with great Pandits, but I was definitely disappointed. Shakira is a very sweet person, but her mehndi skills are unfortunately not professional level. Her work achieved the overall look I needed for my wedding, but I ended up scrubbing it off over the next few days so that my sister-in-law and family friend could redo it for my local reception. Now, the Pandit, where should I even begin :) We had several exchanges prior to the wedding- even an hour long video chat- going over the whole program, including order and what we wanted. He did not follow anything we had discussed and completely did his own thing. We were actually warned by Shakira the day before that he did things differently than what most Indians were used to as he is from Trinidad. Of course, he was the only option and the wedding was the next day, so it was what it was. The one good thing about it is that because he was so all over the place, it forced my sister-in-law, mother-in-law, and Aunties to jump in and tell him what to do next. It was pretty comical actually :) DJ: We used the resort's DJ as my interaction with Damane was good leading up to the wedding. They did a pretty good job as they provided everything we asked for, including a PA System Rental for our Welcome Party and full DJ Services and some lighting for our Reception. We had planned on providing a list of our favorite songs for them to play but, with so much going on, it never happened. I would definitely suggest you do this in advance, however, as they are a bit behind the times and played lots of oldies but goodies. We all danced like maniacs, but had to hook up our phones for any requests of more current songs. I also recommend going with some lighting if you can as it helped to give the location a real party feel with the up lights. All depends on if that's what you're going for I guess. Damane Scott of Irie Jamz Entertainment 876-458-3864 - email@example.com www.iriejamzjamaica.com Decorations: I did all my decorations and bouquets myself, except for the bridal bouquet and floral arrangements that we're included in our Palladium Sapphire Package. We were originally going to go with Bliss in Bloom until I found out that none of my own decorations could be added to it since it was one of the designer packages. Since I wanted to add decorations to the gazebo to give it more of a Mandap feel, I decided to change packages to the Palladium's own Sapphire one, which was cheaper anyway. I then added freeze-dried rose petals, chair sashes, hanging fake rose balls, and hanging crystal garlands to step it up. For my reception, I had octagonal mirrors with pillar candles of different heights surrounded by rose petals. I also did my own welcome bags, which included the following: an itinerary that I created, resort map, and tropical themed items (island fruit snacks, plantain chips, coconut lip balm, Caribbean breeze antibacterial spray, banana boat sunblock, strobe light key chain, glow stick bracelets, and retro sunglasses. Preparing and bringing all of the above was no small feat as we had to pack and have family bring it all, however, we saved tons of money by doing so. Therefore, if you're on a budget, it's the way to go if you're willing to put in work. I loved the overall look and feel of everything as it was just enough to add to the absolutely gorgeous backdrop of Jamaica. Overall: I had a vision of my wedding ceremony (and other events). This vision included me walking down the long path to the garden gazebo with the sun shining and all my loved ones sitting watching me and my family waiting for me on the gazebo with the gorgeous view of the ocean behind them. Let's just say, the universe had something else in mind :) It rained on my ceremony, it was clear and beautiful and then the thunder came followed by pouring rain and gusts of wind. It was hard for me in the moment, but I consciously chose to surrender and be present. I am so grateful for that because I was able to take in how incredibly beautiful it all was... The rain cooled it down tremendously as it was so hot, we were sweating standing still and no one would of been able to sit directly under the sun. I walked down the aisle with my brother who held an umbrella over me and everyone clapped. The rain also forced all of our closest loved ones onto and under the gazebo with us, which meant everyone was a part of our ceremony. I received the gift of being able to individually look into the eyes of my people and I will never forget those moments. I wanted an intimate wedding and I got it. So no one used the fans I took forever to decide on and children didn't blow the bubbles that were there and programs specially ordered from India laid on the chairs soaking wet, but I felt surrounded by love throughout the entire ceremony and I wouldn't change any of it if I could. I say all this to say, let it all go. Plan your wedding and make your decisions as detailed as you want them to be, but please, please, find a way once you are in it- to just surrender and let what happens, happen, while you enjoy it for what it is: your loved ones celebrating you and your love... come what may.Read more...
Pros: Beautiful rooms, grounds, pool, great buffet
Cons: Some disconnect between the front desk and the wedding department
I had such a beautiful wedding and everyone who attended (over 50 people) and I would visit this resort again. Some of the negative reviews commented on how large the resort was and all the walking. It is a large resort but the walking paths allow you to cut through the resort and the walk is actually short even from the farthest rooms to the main area. I was so worried before I went and almost changed the resort. Thank GOD I didn't! With over 50 guests, it was the perfect resort. Plenty of room to do your own thing but at the same time, we would run into people from our wedding party all the time or tell everyone to meet at the pool. SO MUCH FUN!!! We also paid an extra $55 (I think) to have rose petals and chocolate covered fruit and champagne the night of our wedding. The fruit was weird - chocolate covered apples?? LOL...but the champagne was great and the rose petals...OMG. They started outside of our room and were spread all throughout the room, on the bed spelling 'I Love You', and in the jacuzzi (HUGE jacuzzi in the honeymoon suite) with bubbles. Such a beautiful end to the night. A breakdown of my experience below. Food: A la cartes were not all that great except for Poseidon. I tried Bubba's Steakhouse, the Italian restaurant, and Poseidon. Poseidon was great, Bubba's was pretty good, and Italian sucked. That's it because we ate at the Negril Buffet and the Sports Bar (for snacks) the rest of the time. The Negril Buffet was so good! Great Jamaican specialties including ackee some days, great omelettes for breakfast, and other non-Jamaican dishes. There were a ton of choices and they were really good. Rooms: So nice. From the junior suites to the honeymoon suites...BEAUTIFUL and HUGE!! My mom received a junior suite instead of a one bedroom suite (my travel agent's fault, not the resort's fault) and we didn't even notice until the second day because the junior suite was so big. LOL. I'm serious. EVERYONE loved their rooms. My grandparents' room did flood the first day but the hotel came and fixed everything and cleaned up quickly and there were no more issues. Some of the junior suites did have showers that wet up the bathroom but, honestly, all you had to do is turn the shower nozzle the other way so it doesn't hit the door...basically like most showers. Wedding department: My wedding planner was changed the week before my wedding!!!! I didn't really mind though because the first one sucked (she no longer works there) and the new one, Lorraine Yapp, was really nice and attentive. I brought a ton of things for the reception and ceremony and gave them all to Lorraine, told her how I wanted them, and everything came out sooooo beautiful. I was worried things would look homemade but everything looked so professional. I made my own table numbers, ceremony program fans, brought my own silk flower petals for the tables, etc, made my own starfish escort cards, and made my own menus. Everything looked incredible and was set up just how I wanted with the help of a good friend guiding everything with Lorraine. My friends, family, husband, and I are still talking about our wonderful wedding a month later. We all have so many laughs and great memories from the trip. So many guests commented that not only was this the best wedding they attended, but the best vacation they've ever had. Even the nightly entertainment was great and usually it's kind of cheesy at all inclusive resorts. A little about me: My family is Jamaican and many of our friends are Caribbean and everyone loved the food at the Negril Buffet. I travel alot and have stayed at true 5 star resorts. I would still classify this resort as a 4 star. The service was impeccable although I was annoyed with a couple of things. Annoyances: The bride and groom get a special red wristband which basically just lets the staff know we are the bride and groom and we're supposed to get some kind of fruit basket. The front desk did not have us noted as the bride and groom although the wedding coordinator said she told them and seemed a bit annoyed that they did not have it noted as such. They noted it at check-in, gave us the wristbands, and told us the basket would be delivered the next day. It never came. I called every day, still no basket. I finally spoke with the concierge manager who told me it would be delivered the next day with complimentary champagne. The next day was my wedding day. We checked in on Wednesday and the wedding was on Saturday...so that's how long it took. Then, on the wedding day, it still did not come and I wanted to use the champagne to toast with my bridesmaids. We had to call again and they finally brought it with two bottles of champagne and glasses. We ended up running so late (my own fault) and we were trying to beat the rain so we didn't get a chance to toast anyway. All in all, I loved this resort and would go back in a heartbeat. If you can, go for the honeymoon villa...so nice. My villa overlooked the beach wedding pergola so I came out from my room onto the pathway right to the beach for the wedding. It was so beautiful. You will be so happy if you have your wedding here. Ask for Lorraine as your wedding coordinator from the beginning. Not sure if they'll be able to accommodate but it's worth a try.Read more...
Pros: decor, coordinator, snorkeling
Cons: disrepair, bugs, cake decor, scuba
I know this review is long, but I wanted to be as honest as possible. I also want to preface this with stating that I went in with low expectations so that I would not be disappointed especially after reading all of the reviews. Our wedding ceremony was beautiful! On the beach with a nice breeze, I couldn't be happier about it!! While we did have several mishaps (please note that you'll have mishaps everywhere you go) the Grand Palladium did what they could to accommodate us. The hotel is a little worn, but sea water will do that to buildings, there were several areas getting renovated so they are trying to keep up with everything keep in mind just because you would treat your room nicely doesn't mean other will. I will admit that I was disappointed at the amount of disrepair that was in each room, which could have been easy and affordable fixes to maintain the hotel. We had a party of 21 and of course everyone wanted to go to meals together. Reading some of the other experiences I knew we wouldn't be able to sit together every time so I went in knowing that and telling my party. Everyone understood and we were actually able to sit together in one of the buffets. Our room was beautiful and right on the beach in front of the pergola we got married! It made it getting ready extremely easy and convenient! All was great in the room except for the smokers next door who's fresh cigarette, as well as other smoke, came through our vents on a regular basis, we asked to be moved once the wedding was over because it had gotten unbearable. We gave all of our guests information to our wedding coordinator and asked for the rooms to be closer together, but that didn't work out as well as expected, but with 21 people there's only so much you can do, the only problem was that several guests had to wait several hours for their rooms to even be ready. Several guests were given free upgrades to better rooms and even one that booked on the grand palladium side instead of the lady Hamilton was upgraded to our side after some room issues. Our photographers, True Colors, were great! We did have some overheated guests in the beginning when we were trying to get pictures without the sun blaring in our faces because it was a little bit of a hike to get to the shady area. I gave them all of my pose ideas and they loved them and did what they could to make them similar, I do wish there would have been more photos on the beach. We had our non-private reception for 21 at El Mariachi, the food and the wait staff was great, but what's a vacation without some drama... We waited about 2 hours before we finally got our dinner because the chef was overwhelmed with the other orders from other restaurant guests. I would highly recommend the private reception and wish I would have done it. The next issue was the air conditioning in El Mariachi, there was none, this can be a huge problem especially in a wedding gown. I was able to tolerate the heat for 2 hours before I asked to be put in air conditioning, guest relations took me to an office area where I sat for a little bit to cool off so that I wouldn't faint. The rest of my party was mostly over 50 and really suffered in the heat several attempts were made to get a supervisor to us to see what could be done with the air conditioning, but we were told the supervisor stepped out. At the hour and a half mark my father and husband went to guest relations to complain, this is when we finally started to see someone care about what was going on. One of the guest relations employees immediately began calling someone over the walkie to come and check the air conditioning. I put on a happy face to cut the cake (which was not what was advertised with fondant starfish but the outline of the starfish that were probably left over from another wedding) after we got the cake, my husband and I looked at the waitress and told her not to worry about serving our guests the dessert because we could not tolerate the heat any longer, but we wanted them to serve our wedding cake to us outside where there is a veranda and a breeze to cool off, they were hesitant at first, but obliged to our requests. Most of our older guests left to go to their rooms to cool off and did not spend the rest of the evening with us. The food was delicious everywhere we went. The spa was good, just very pricey. Aside from our wedding, the overall experience was mediocre and I will not be staying at another Palladium brand resorts because there was a complete disregard for wanting fix simple repairs like broken bath tub handles, cracked doors and broken curtains. The beaches were ok, a bit rocky, and they were not raked in the mornings like most resorts do. There were also wild cats everywhere as well as an ant infestation on sunset beach because guests ate their jerk hut chicken in their beach chairs and did not clean up after themselves. We frequented the adult pool and bar we called trash bar because it smelled of rotting trash at all times, the bartenders were great despite the smell. The palm tree umbrellas were beginning to be replaced, but not as quickly as is necessary especially in the rainy season when those umbrellas are all that keep you dry. Next to the honeymoon suites, there were these beds that you could relax on with an ocean view, but they were completely unkempt and unusable. My sisters did have roaches in their bed, which was quickly taken care of and we had giant spiders in ours, it's important to remember you're in the Caribbean and there will be critters, however I've travelled many Caribbean countries as well as Mexico and did not see any creepy crawlys. The pillows available were not really comfortable so we did not sleep too well, but you have the option to purchase better pillows if you choose to forego the expense.Read more...
Pros: great hotel, clean
Cons: females attitudes, laziness
Let me start off by saying; beautiful resort, clean, good food. We went to GP Lady Hamilton to get married with a group of about 50pp. We all shared the same opinion about the workers attitude very laid back "island time"....the worst were the woman, ugh, they all had a sour puss attitude like it was a favour they were doing for you when u would ask them a question or for a drink. I could count on one hand the ladies that were nice, men on the other hand were friendly, pleasant, helpful and went above and beyond to make ur stay a good one. I got my hair done at the salon there and same attitude there(sorry to say), even when they were tipped....But a positive note: BEAUTIFUL resort, great food and a bonus no reservations required for the a la carte restaurants. Feel free to ask questions, i have no problems answering them. Hope this helps..... New bride :)Read more...