monicacvg

I had my wedding at FAC this February 2014. It was a +130 guest wedding. The wedding coordinators (Liz, Silvia) are great. They are really kind and nice people, they hear your opinions, they are quite organized, and follow requests quite well. They made the ballroom look much much better than I envisioned. Given the size of the wedding, we got upgraded to a suite (terrace, jacuzzi, etc.), that was really nice of them. We also got white bracelets and I think they meant ''just married'' because everyone in the hotel will say "Congrats". The only thing I had some trouble with was the "bellmen". First. I had chocolate boxes for the rooms, with a schedule for the weekend printed. They were so slow delivering them. They said someone had to be in the room, but of course nobody is in the room other than sleeping! Liz had to call them and tell them to leave them in the room (as normally is done in weddings with room gifts). Still some of my guest did not get the chocolates/schedule. Also, I waited more than an hour for my luggage to be taken to my new room where I was going to change, it arrived almost when I had to be ready (after 4 calls!!). About the hotel. The food is really good! Sometimes there is a big line for the restaurants though. The beach is awesome! The service is REALLLLLYYYY GOOOOODD (the best part of the hotel). Seriously, the employees seem always happy, and always asking if they can do something for you. My guests seemed very happy. I recommend for family vacations and weddings as well. The rooms can be a little bit dated, but they are super clean!!