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We have heard back from the resort and they are working with us to find a location outside for our wedding reception. Both Terraces are booked with 2 other weddings (we thought they only produced 1 wedding per day?) Hopefully all will be resolved soon. Does anyone have photo's of a wedding reception in the "Garden Area"? We are concerned that we are now competing with the other 2 weddings for services. Any thoughts out there?

Hey Sarah, In our initial correspondence with the hotel, we had 2 requirements. 1) to have the wedding on the beach at sunset and 2) to have our wedding dinner reception outside on the terrace. It is in every email we sent them. We went back and forth on a wedding date but we secured one with payment about a nine months ago. We asked then if anything else was needed to have a deposit to be booked. The answer was you need to pick a package but we could do this after we confirmed thenumber of wedding guests traveling to the wedding. We sent our requests for the entire wedding and to our surprise the terrace is not available. I have sent an email to the hotel and am waiting to hear back from the hotel representative as well our travel agent is also corresponding with them and will be on Mexico next week on business and will go to the hotel and meet with them. She told us not to worry the hotel is very good and they will work something out for you. Fingers crossed!

Thanks very much for the great maracas information. They promptly returned my email and we will order them this weekend! Question, does anyone know how many weddings the Ocean Turquesa produces per day? We have been exchanging emails with "Claudia" and would like the outdoor terrace. She says it is competely booked outside? We were not aware of any ther weddings on our day as we had to pick a day from there availability over a year ago? Anyone have this issue? Any advice? Also it sounds like they have a few wedding planners: Ana, Claudia and Pamela......who is the most efficient? Thanks very much!