teamdwp

We are sorry that you had a bad experience with our pre-consultations. The majority of our clients are very happy. The reservation fee was charged specifically to reserve that date for you; to hold it for you and no other. Period.. You changed your date 3 times over the course of a few months, and we never once forfeited your fee. We changed the date very willingly without penalty, even though we lost revenue by turning away other clients. As a courtesy, although not required, we decided to refund 50% of the reservation fee, after your communication became less than favorable. Having a positive relationship going forward became very difficult, and it was obvious we wouldnt be a "good fit" as your photographers. Our relationship with our brides are very important to us. It is clearly reflected in the images and moments we capture on their day. Really sorry things turned out this way. We continue to wish you nothing but the best. thanks. Dwayne Watkins