jk74

sorry the multiple posts, for some reason my original post didn't show up until more than a day later.

One more thing I forgot to ask. Those of you that purchased the divine package had a 3 tier cake included? Francina is telling us that we only get a two tier cake included in the divine package. We only have 13 of us at the wedding plus two photographers, but the divine package is for up to 25 guests. We wanted a 3 tier cake because we like the look better. Have any of you been told that you only get a two tier cake in the Divine package? Have you insisted on a 3 tier cake?

Hello all, I've been reading this forum off and on while we've planning our wedding at NOW Larimar but this is my first post. We booked the divine package at NOW Larimar at the beginning of April 2012 for our Dec 11 wedding. When we were still in the research and booking stage we were dealing with Silvia who emailed us a 40 something page wedding guide with pictures of options for our wedding. 2 days later we booked the date with the deposit. When we received our confirmation letter we were told Francina was our wedding coordinator. As the date has approached we have emailed Francina a number of times to work out many of the details only to be told that many of the options especially flowers that were originally included in the divine package now cost extra. NOW has reduced the included options in the divine package from what was included when we booked. When we've mentioned that we want the original options to Francina, she has been very inflexible insisting that the flowers etc that we wanted are all at extra cost. Has anyone else had this problem? Has anyone had problems dealing with Francina? I am hoping that she is better to deal with in person and we have emailed the resort management but have yet to receive a reply. At this point we are not very happy and feel that NOW has misrepresented what was included in the package. Costs are mounting and we feel that we are being nickle and dimed to death by the resort.

Hello all! Been reading the forum off and on as we've been planning our wedding at NOW Larimar. We booked the Divine wedding package at the beginning of April 2012 for our Dec. 11 wedding date. At the time Silvia was the wedding coordinator at NOW and she had emailed us a link showing the flowers, menus, etc. Now Francina is the wedding coordinator and she keeps telling us that items that were included in our original information that we printed out are no longer included and cost extra. The cost is quickly going through the roof. Is anybody else running into this problem with Francina? So far Francina has proven to be very inflexible and difficult to deal with. Hopefully she is better to deal with in person but so far we're not very happy and have just emailed the resort manager about our experience thus far and are awaiting a reply.

Hello all! Been reading the forum off and on as we've been planning our wedding at NOW Larimar. We booked the Divine wedding package at the beginning of April 2012 for our Dec. 11 wedding date. At the time Silvia was the wedding coordinator at NOW and she had emailed us a link showing the flowers, menus, etc. Now Francina is the wedding coordinator and she keeps telling us that items that were included in our original information that we printed out are no longer included and cost extra. The cost is quickly going through the roof. Is anybody else running into this problem with Francina? So far Francina has proven to be very inflexible and difficult to deal with. Hopefully she is better to deal with in person but so far we're not very happy and have just emailed the resort manager about our experience thus far and are awaiting a reply.