dzaccaria

Your guests must book through you (or your travel agent) in order to be counted towards your room nights. We had guests book on their own and they stayed in a completely separate part of the resort.

@@natalie25 I believe there are only 2 gazebos at Moon Palace- Bugambilias & Tucan. Then there is also a glass wedding chapel.

Unfortunately we only ended up with 64 room nights as some of our guests decided to book themselves instead of through my group booking. (We would have made the 75 if they had booked through my booking!! I was so mad about this and fought with my coordinator to have them included in my room count but they wouldn't budge!) So since we had 64 room nights we qualified for a 2 hour private function so we used that towards our reception and paid for an additional two hours plus a cocktail hour. (So we had the cocktail hour and a 4 hour reception) Definitely just be clear with your guests about the guest pass and let them know that it not only costs money for them to spend the day at the resort but you would ALSO have to pay for them to actually be at the wedding so they are basically costing you double the amount!!

@@jackielemman ... we had 8 family members stay at another resort. I made it very clear to everyone from the beginning that I would prefer them all to stay at Moon but I couldn't force anyone to. I didn't think it was fair to me that they decided to stay at another resort so I had them pay me for the cost of the day passes. Sounds horrible, but it just didn't make sense for me to have to pay this cost because they decided to save a few extra bucks and go to a cheaper resort. Moon will only allow the purchase of wedding day passes up to a maximum of 20% of the total number of guests. The passes were $94 per person. You would just count these people into your normal headcount for your ceremony and reception.

The cds were sent later with the albums.

We got two cds full of pictures!

@ jackielemman... I used the onsite photographer, Ocean Studio, for both photo and video and I loved them! As with anything else in life I read such mixed reviews about them but decided to use them since the prices were great and I did not want to deal with a vendor fee. I felt they really captured our wedding and knew the resort really well (since their office is onsite) so they knew where to take the best pictures! They took a lot of pictures of the bridal party on the beach which I LOVED and I seriously look at them every day! Feel free to add me on Facebook (Deanna Sauchuk) if you would like to take a look at my professional pics. They are not all on there but all of the ones that they put in my albums are on there so you can at least get a good idea! @@natalie25... we used Ocean Photo and we received our photos and video about a month after the wedding!

Smilenstacy - I would highly recommend getting prices from PSAV for any AV stuff instead of JSAV as they have been known to have MUCH better prices. (PSAV is an approved vendor) Miroslava was my main contact and she was great! Her email is marriage@psav.com

Britt - We ended up giving our WC $200 because she was seriously amazing. We went there thinking we were gunna give her $150 but decided to throw in some more. Then we gave our photographer $50, videographer $50, DJ $50, and each bartender got $25 from us and a bunch of our guests gave them tips as well. We never actually saw our florist or anyone from Zuniga so we did not tip them. Hope this helps!

@@jackielemman We did maracas as our wedding favors and they were a HUGE hit! We had one placed at every table setting and I tied a note on each of them (the size of a business card) and on one side it said: "Instead of tapping on your glass, Heres a system with Mexican class. Stand and shake with all your might, To see the groom kiss his bride tonight." Then on the other side we wrote a short Thank You note to our guests. The maracas were ordered from Amols and were SUCH a great price! :)

@@agarcia1 We did the Italian buffet for our wedding and it was SO delicious! My guests all really enjoyed it and there were so many choices for even the picky eaters to choose from (like me!) Oops that was meant for @@ckl22 :)

I'm not sure if PSAV is only at Moon Palace or not. We had to pay for our cocktail hour and with 44 people it ended up being $1,000. (This is the price if you have between 41-50 people) Our reception was 4 hours long- the first 2 hours were free but we had to pay for the last 2 hours. This was $60 per table per hour. We had 5 tables so it ended up being an extra $600. (Note: this table count did not include our sweet heart table) Hope this helps!

Quote: Originally Posted by Carlicardenas Hi! how much did you have to pay for 4 hours for them? I am thinking i would like to do 1 hr cocktail and 4 hours reception. They said I have to pay 2 more hours EXTRA even though it says that if you have more than 7 5 rooms you have unlimited events? so why wouldnt a cocktail hour be considered an event and just add one hour to reception? Hello! I believe with the unlimited events its only a max of 3 hours per day. For PSAV we paid $1,086.69 for 4 hours of a DJ.

Quote: Originally Posted by djsupay Does anyone know which locations for ceremony and/or reception are handicap accessible? I have not been able to get this answer from anyone at the resort after sending emails a couple times over the last 3 weeks.....The handicap accessibility is our only concern Both my grandmother and my dad are handicap and my godfather is in a wheelchair. We had our ceremony at the bugambillias gazebo and the reception at the bugambillias terrace. Both were handicap accessible and they are right next to each other so people did not have to go far! Please note that the resort is very good about giving people a ride around in the golf carts if you are handicap. I swear they were best friends with my dad by the time we left!

Quote: Originally Posted by ccawley79 Hi there, are there any recent 2013 Moon Palace brides around? I have a question about the remaining balance once you have reached 75 nights booked. We booked 82 nights and paid for a 7 night stay for my fiance and I. Since the 7 nights are supposed to be "complimentary" I thought that meant we would get a check back from the resort with the remaining balace (after we paid for music, flowers, etc). I just received the PO from the wedding coordinator and it says our remaining credits of $1,700 can be used for wedding extras only, no cash reimbursement. I just emailed her to ask because I thought I had read on here that brides had that money returned to them in a check. If anyone has an answer please let me know. My fianace is going to upset if we aren't going to get that money back. Thats one of the reasons we booked 7 nights for ourselves. Our wedding coordinator was able to minus our credit from our PO. I had heard some horror stories from past brides that it took months and months after their wedding to receive the refund check so I asked my coordinator to take minus it from the final total of our PO and she did! I worked with Renee on this. Let me know if you need me to dig up some emails confirming that they did this and I will! Would make it MUCH easier for you instead of waiting for a check!