I drove by their office today since I live in the area. The space is leased out and their sign is gone. Looks like they have gone out of business. I hope any brides who used them will be able to get everything sorted out.
I did talk to Lorraine (owner) back in August when I was trying to find a travel agent. She was lovely to talk to and very knowledgable. However, I was never able to get a hold of her after that one conversation even after leaving several messages for her and calling several times. So glad I gave up on her after her non-responsiveness!!