Well my husband and I and only 3 other couples out of the 52 had paid for the royal service upfront thru our travel agent. However when all our other guests arrived they upgraded all of them to Royal Service at no cost. We were surprised. Only 4 people were not upgraded and we think it was because they hadn't booked thru Apple Vacations. They were with GoGo. They even upgraded some of them to the villas and one bedroom suites instead of the regular rooms. It was very nice.