I had the same problem when I started looking, there are so many nice resorts it is hard to choose. I emailed many resorts and many resorts never even got back to me with information, and I knew I didn't want to deal with resorts like that. I eventually narrowed it down to either Punta Cana or Mexico, and spoke to a travel agent whom advised me that I will get better service in Mexico. I had the same resorts on my list and went to do site visits at the Dreams in Riviera Cancun and the Now Jade. My fiance and I fell in love with the Dreams resort and chose that one. The wedding coordinator there is great and she is very quick to reply to emails. I feel like choosing the resort was one of the hardest parts! Good Luck!